Job Information
Heartland Works, Inc. Retain Coordinator/Liaison in Topeka, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12932024
SUMMARY DESCRIPTION\ This position is responsible for the grant specific operations and outcomes on program services assigned. The\ Coordinator/Liaison is primarily responsible for getting work done through others with accountability to\ management for the quantity and quality of the work done and for ensuring efficient and economical work\ operations. This position also serves as a primary point of contact for employers, ensuring worksite\ accommodations, preparation for and/or understanding of medical restrictions and determining retraining\ needs, including perhaps On-the-Job training for new duties. Reporting the customers progress, grant\ activities and outcomes, and documenting workplace activities will also be required of this position. This\ position requires skill in collaborative, innovative, motivational, case management strategies and must utilize\ the resources of the workforce development community and partner agencies to enhance the efficiency and\ effectiveness of the workforce development system in Northeast Kansas.\ PRIMARY DUTIES AND RESPONSIBILITIES:
Manage the application and intake process for RETAIN Grant program operations (job seeker and\ employer) to include implementing the random assignment mechanism for control/treatment group\ categories.
Manage, coordinate, facilitate outreach activities
Coordinate with other internal staff and internal/external partners to deliver services
Evaluate the program operations and outcomes and make program recommendations
Conduct program activities -
Assist administrative and operational leadership with data collection, file approvals, reporting and other\ program requirements
Serve as the primary point of contact for employers, ensuring worksite accommodations, preparation\ for and/or understanding of medical restrictions and determining retraining needs, of our customers\ including perhaps On-the-Job training for new duties.
Demonstrate knowledge and implementation of quality management principles such as focus on\ customer expectations, continuous improvement, team building, coaching, and empowering\ employees.
Evaluate reviews of case management files to verify eligibility, case management activity\ documentation, eligibility of payments, and compliance with directives in order to provide feedback,\ training and continuous improvement directives to staff.
Network and establish relationships with grant partners including participating health care systems,\ community service providers, economic development and all workforce system partner agencies.
Must be able to travel across Northeast Kansas as needed for grant activities.
Other related duties and responsibilities as assigned.