Job Information
M&T Bank Organizational Change Manager II (Remote)(Considering candidates within M&T Footprint, NY, PA, DE, NJ, MD, CT) in Abilene, Kansas
Overview:
Develops and delivers organizational change management strategies and plans for medium-sized projects with moderate to large change impacts. Working with other change management resources, may support higher priority projects. Focuses on the people side of change, including changes to processes, systems and technology, job roles and organization structures. Drives faster employee adoption and long-term change sustainability. Supports change management at the Bank-wide level by facilitating the advancement of change management methodologies, capabilities and skills.
Primary Responsibilities:
Apply structured change management approach and tools to develop change strategies and plans to support the adoption and value realization of medium-to-large-scale, complex change initiatives.
Serve as primary liaison to the change sponsor, project manager, overall project team, and stakeholders; provide guidance to enhance change effectiveness.
Oversee multiple change project schedules, associated budgets, and resources; integrate change management activities and tasks into project plan.
Build and maintain a variety of mutually beneficial stakeholder relationships that advance change management effectiveness especially at senior leadership levels and with external partners.
Conduct and analyze a variety of assessments including stakeholder assessment, change impact analyses, and change readiness.
Identify, analyze and develop tactics to mitigate change barriers and resistance and enable change readiness.
Engage and coach senior leaders on effective change leadership.
Direct or complete the development, delivery and management of communications. Work with corporate and line of business communications teams as needed.
Provide input, document requirements and support the design and delivery of training programs or learning resources. Work with Learning & Development teams.
Define and measure business readiness and success metrics and monitor change progress. Gather qualitative and quantitative data through survey development, focus groups, interviews, and other feedback mechanisms.
Develop and facilitate the implementation of change sustainability and business transition plans.
Adapt to new projects and stakeholders when the subject matter is unfamiliar.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
Education and Experience Required:
Bachelors' degree and a minimum of 5 years’ experience in a change management, learning and development, employee communications, or product or project management role, or in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including a minimum of 5 years’ experience in a change management, learning and development, employee communications, or product or project management role
Proven experience applying change management principles, methodologies and tools to deliver on projects' desired business outcomes
Evidence of leading medium-sized, moderate impact change initiatives
Experience clearly communicating complex concepts in a simple manner
Experience communicating verbally and in writing with senior management on status of initiatives
Strong project management skills
Demonstrated history of delivering quality on time
Experience handling multiple tasks
Experience working under time constraints in support of various initiatives
Advanced experience with pertinent word processing, spreadsheet, presentation, project management and email software
Education and Experience Preferred:
Bachelor's degree in Business, Marketing, Organizational Development, Organizational Behavior, Corporate Communications, or Change Management
Minimum of 2 years’ experience in a dedicated change management role
Change management certification or designation
PMP (Project Management Professional) certification
Experienced in team collaboration and file-sharing applications
Excellent problem-solving skills
Excellent critical thinking skills
Banking/financial industry experience
Location
Abilene, Kansas, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.