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Due to a recent promotion, the Hilton Austin located at the center of Downtown is looking for a Sales Administrative Assistant to join their awesome team!

What will I be doing?

As a Sales Administrative Assistant, you would provide clerical/administrative support to Directors and Managers of Sales in coordinating and disbursing information related to sales and service. Specifically, you would be responsible for performing the following tasks to the highest standards:

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Handling phone calls, e-mails and greeting clients for Sales in a professional, courteous manner.
• Managing VIP guest arrangements
• Reviewing and assigning sales and catering leads in FDC, CVENT, Marketing Broker and additional lead sources
• Build new bookings in the sales FDC system
• Help with filing and merging files including sales contracts
• Creating and communication of documents including but not limited to contracts
• Pull arrivals for next day and pull guest email address from OnQ
• Handle reservations request, billing, tax exempt
• Review arrivals for Company of the Quarter and send Kipsu
• Audit incoming BT arrivals for Business Travel VIP’s, upgrades, LOS
• Assist with clients and deliver on the client’s expectations.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Ensure high quality service by communicating and assisting others to understand the guest needs.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs
• Regular attendance

#LI-JW1

The Benefits:

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment

Vision, dental, life and disability insurance

Mental Health Resources

Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.

Go Hilton travel discount program: 100 nights of discounted travel per calendar year

Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Access to your pay when you need it through DailyPay

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Inclusive family-building and fertility benefits

Expanded bereavement leave.

Adoption Assistance program

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Complimentary parking in covered garage

Complimentary Team Member meals

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Sales

Title: Sales Administrative Assistant - Hilton Austin

Location: null

Requisition ID: HOT0BDA3

EOE/AA/Disabled/Veterans