Job Information
Kansas Employer Customer Service in Chanute, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13092723
As a Customer Service Representative (CSR) at Main Street Tobacco & Sporting Goods, you will be the primary point of contact for customers, ensuring a positive shopping experience. This role combines interpersonal skills with basic retail operations, supporting both the tobacco and sporting goods departments.
Key Responsibilities
- - Greet customers and provide product information tailored to their needs.
{=html} <!-- --> - - Assist with purchases, including tobacco products, sporting goods, and accessories, ensuring compliance with relevant laws and store policies.
{=html} <!-- --> - - Handle transactions, process payments, and manage cash registers accurately.
{=html} <!-- --> - - Maintain the cleanliness and organization of the store, including merchandise displays.
{=html} <!-- --> - - Address customer inquiries, resolve issues efficiently, and escalate complex matters to management when needed.
{=html} <!-- --> - Support promotional activities and assist in maintaining a positive shopping environment.
Qualifications
- - Strong interpersonal and communication skills.
{=html} <!-- --> - - Customer service experience preferred, but not required.
{=html} <!-- --> - - Familiarity with tobacco and/or sporting goods products is a plus.
{=html} <!-- --> - - Ability to work independently and as part of a team.
{=html} <!-- --> - - Basic math skills and attention to detail for handling transactions.
{=html} <!-- --> - Must meet age requirements to sell tobacco products (if applicable).
Benefits
- - Flexible part-time hours
{=html} <!-- --> - - Pay based on experience
{=html} <!-- --> - Opportunities to grow product knowledge and retail experience
This role offers a unique blend of retail operations across two product segments, providing an opportunity to engage with customers in a local, community-focused environment. Ideal candidates are friendly, adaptable, and eager to contribute to a well-organized and customer-oriented store.