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Neosho Memorial Regional Medical Center IT Technician in Chanute, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/11684156



The IT Technician position provides first-line response for employees who require support with any information technology problems. Troubleshooting responsibilities include both IT-related hardware and software. The IT Technician works tickets from the Track-It work order database. This position will provide on-call assistance after hours for any IT-related issues. This position is not limited to the responsibilities listed and may be revised as needed in the future. This includes receiving, prioritizing, documenting, diagnosing, and actively resolving end-user help requests. Problem resolution activities may involve installing, configuring, repairing, and upgrading equipment.


The position analyzes, recommends, installs, and supports NMRMC’s central computer systems and network including, but not limited to: computers, laptops, printers, data lines, operating systems, and other types of software. Provides assistance to staff on information technology-related problems.


Performs all other duties as required.


QUALIFICATIONS


EDUCATION:


+ Associate’s Degree (AA) in Computer Science, Information Systems, or Vocational Technical School certificate is preferred.


LICENSE/CERTIFICATION/REGISTRATION:


+ Microsoft MCP or CompTIA A+ certification is desirable.


+ Other certifications will be evaluated. Consideration will be given to anyone in the process of being certified.


EXPERIENCE:


+ 12 – 24 months' experience in Healthcare Information Systems, Personal Computers, and Networks is desirable.

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