Kansas Works Veterans Jobs

Overview

We are proud to announce the establishment of a state-of-the-art Li-ion battery factory, set amidst the beautiful Kansas City Metro. This groundbreaking green-field factory will serve as a pioneering hub for innovation in sustainable energy solutions.

Responsibilities

Job Title: Network Engineer II

Shift: Day Shift

Department : Infrastructure

We are proud to announce the establishment of a state-of-the-art Li-ion battery factory, set amidst the beautiful Kansas City Metro. This groundbreaking green-field factory will serve as a pioneering hub for innovation in sustainable energy solutions.

If you are passionate about contributing to a sustainable future and being part of a dynamic team shaping the electric vehicle revolution, this opportunity is tailor-made for you. We are seeking dedicated individuals to join us as full-time, on-site team members at our new, state-of-the-art factory located in the thriving city of DeSoto, Kansas.

Job Summary : The Network Engineer II is responsible for providing day-to-day operational support and maintenance of the infrastructure network. They troubleshoot network issues and collaborate with other IT teams and third-party providers to deliver network services. Additionally, the engineer provides enterprise-level customer support through phone, email, and online trouble-reporting portals.

Essential Duties :

• Ensure the smooth operation, maintenance, support, and troubleshooting of LAN/WAN daily.

• Ensure the management of service requests, incidents, and problems is carried out through a dedicated ticketing system.

• Exercise sound judgment by engaging management in resolving customer issues as deemed necessary.

• Assess future network needs and plan for necessary changes.

• Lead and/or participate in projects to add required business functionality or address ongoing network issues.

• Review network security and recommend increased security measures on the network.

• Manage service requests, incidents, and problems through a ticketing system.

• Maintain services by managing relationships with third-party network providers such as AT&T and Spectrum.

• Interface with cabling vendors to accomplish tasks related to new drops, repairs of existing drops, and other cabling projects.

• Interface with the operations support team to instruct them to collaborate with third-party network providers and/or cabling vendors to complete tasks for installing and maintaining network services.

• Understand the issues administering and maintaining corporate infrastructure, including wired/wireless connectivity, internet access, etc.

• Be available for on-call support after hours and on weekends when issues arise.

• Ensure compliance with all Panasonic policies and procedures, including but not limited to SOX compliance.

• Escalates unresolved customer issues promptly.

• Regular updates regarding the status of the environment are to be provided to the management team consistently.

• Exercises good judgment by involving management in resolving customer issues as necessary.

• Report to the management team the status of the environment on a regular basis.

Personal Protective Equipment (PPE) Requirements :

• To ensure the health and safety in the workplace and for the protection of our employee’s, wearing PPE is a requirement for some roles at PECNA and may include equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, bump cap, and a full hazmat suit that includes a respirator.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Qualifications : Requirements - Required and/or Preferred

Education :

• Basic/Required: Bachelor’s degree required desired in Business or IT

Essential Qualifications :

• At least three years of experience as a network administrator utilizing contemporary technologies is necessary.

• Proficient in the intricacies of Service Desk and Customer Support Center operations.

• Ability to work on multiple projects, activities, and tasks simultaneously.

• Exhibits an exceptional level of self-motivation and a high degree of organizational skills.

• Excellent customer service skills to establish working relationships and provide superior support at all organizational levels.

• Strong spoken and written communication skills, including the ability to effectively explain and present technical information.

• Effectively train/advise users on information technology issues.

• Approachable and adaptable, this is a fast-paced environment where priorities are constantly changing.

Preferred Qualifications :

• Possesses over five years of network administration experience and is proficient in utilizing contemporary technologies.

• Cisco CCNA certification or equivalent is a testament to your expertise and will be highly valued in this role—experience supporting enterprise environments where network reliability is mission-critical.

• Proficiency in Microsoft Office Suite, including Access, Outlook, PowerPoint, Excel, and Word.

• Alignment to Panasonic’s seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude).

Preferred License(s):

• None

Preferred Certification(s):

• None

Physical Demands :

Physical Activities: (Percentage of time (equaling 100%) during the normal workday the employee is required to)

• Sit: 40%

• Walk: 30%

• Stand: 20%

• Lift: 10%

Required Lifting and Carrying: (Required frequency is: Not required (0%), Occasional (1-33%), Frequent (34-66%, Continuous (67-100%)

• Up to 10 lbs.: Occasional

• Up to 20 lbs.: Occasional

• Up to 35 lbs.: Occasional

• Team-lift only (over 35 lbs.): Not Required

About Us : At the heart of this visionary project, Panasonic is committed to manufacturing cutting-edge cylindrical lithium-ion cells that will power the future of electric mobility. These cells will be meticulously crafted to meet the growing demands of the automotive industry, supporting various electric vehicle manufacturers in their quest for eco-friendly transportation solutions.

This role presents a unique chance to be at the forefront of innovation, working within a forward-thinking organization that is committed to environmental responsibility and the advancement of green technology. Be a part of our mission to power the future and make a difference in the world of electric mobility with Panasonic!

Supplemental Information: Pre-employment drug testing is required. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. without restriction.

Panasonic is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Thank you for your interest in Panasonic Energy Corporation of North America.

REQ-146126