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This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13005573

Job Purpose / Duties & Responsibilities

The Business Development Specialist will work in collaboration with the Operations Support and Production Team to provide responsive and accurate quotes, coordinate the Bid/no Bid Team meetings. Continue to grow our external customer business while exceeding their expectations and being customer-centric in on-going support. This position is responsible for communicating and building relationships with customers and suppliers and providing information and requirements into a manufacturing plan while determining the price and lead time for the requested product.

• Adhere to company policies and presents a professional, positive attitude at all times.
• Highly skilled at sales and business operations, customer supplier relations, inspire a team to achieve our company vision.
• Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets.
• Develop strategies by analyzing new-venture integration.
• Prepare detailed cost estimate reports.
• Maintains contact with new and existing customers, continually working to understand problem areas, and developing solutions to address them.
• Input and update all sales calls, planned, and completed, into a shared CRM platform.
• Resolves customer complaints by investigating problems and developing sustainable solutions that can be applied to prevent future similar situations with any of our customers.
• Support operations to get orders entered accurately and in a timely fashion. Be the liaison between the customer and operations when expedites or special instructions need to be conveyed between parties. Provide customers with quick responses and world class support.
• Keeps management informed by providing information on industry and market trends, analyses of our competitors (pricing, lead times, etc.), and customer expectations.
• Build long-term, productive, and mutually beneficial relationships with new customers and suppliers.
• Attend and represent BG Automation / BG Precision CNC at industry trade events and sales opportunities.
• Consults with outside vendors to ensure work can be performed within timelines and provide all necessary information to complete the job.
• Interacts with customers by phone, email, or in person to provide information, process orders, and to ensure the best service possible.
• Communicates regularly with customers on any number of issues, including but not limited to:
  • Alternative materials when applicable.
  • No Quote/No Bid notifications and alternatives where possible.
  • Recommend changes to improve manufacturability.
  • Conduct regular risk assessments.
  • Responds quickly to customers requests.

{=html} <!-- --> - Understand our processes and complete documentation to meet all ISO / AS9100 / ITAR requirements. - Adhere to all safety standards and policies, including wearing of appropriate PPE throughout the BG Automation campus and all BG properties.Other duties as assigned.