LifePoint Health Patient Services Rep in Dodge City, Kansas
The Admitting Patient Registration Rep. establishes and maintains quality customer service by providing customers with information about billing, services, and various other hospital programs--in person, over the telephone or in writing; responds to all patients waiting for the admission process, completes appropriate forms, obtains proper signature(s), advises patients of rights and responsibilities, and collects deductible and co-pay amounts as applicable; prepares and processes patient accounts to insurance companies and assists the business office staff with accurate and complete patient record keeping by entering and updating all customer information; ensures customer satisfaction by courteously responding to billing inquiries, researches account and acts as liaison between insurance companies and patient, and properly records all account tracking; assists in maintaining orderly office activities by performing clerical duties including filing, typing, record storage, and similar responsibilities; promotes an environment that encourages team building by being cooperative and courteous with ancillary departments and assisting other Business Office employees with the completion of their responsibilities; responds to all CODES in accordance with the Business Office Safety Plan to ensure the safety of all staff, patients and visitors; refers deviations of policies and procedures to supervisor; attends various meetings and seminars as may be required; and is required to work what ever shift the Director of the Business Office requires of them must have strong math skills; performs other duties as assigned.
High School Diploma or equivalent required; patient/customer service experience preferred.
Job: *Please select a valid job field
Organization: *Western Plains Medical Complex
Title: Patient Services Rep
Location: Kansas-Dodge City
Requisition ID: 7453-2029