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FedEx Freight, Inc Supervisor-Operations in Edwardsville, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11368058 POSITION OVERVIEW:Responsible for daily operations for assigned area in super center. May hire, discipline and discharge employees. Ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures ESSENTIAL JOB DUTIES/RESPONSIBILITIES:1. Lead, manage, educate and develop company employees focusing on retention and growth2. Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement3. Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.4. Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free5. Communicate job assignments coordinating with all employees ensuring direction is clear and concise6. Monitor service freight and ensure cut time compliance7. Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards8. Assist customers with rate quotes, claim information and setting appointments9. Monitor actual performance data and gather information for reporting10. Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met11. Identify freight moving at incorrect weight and classification12. Ensure all OS&D is identified and processed properly13. Perform administrative functions as required14. Comply with all applicable laws/regulations, as well as company policies/procedures15. Perform other duties as requiredDisclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.QUALIFICATIONS: Must possess high school diploma or equivalent Must be able to travel as needed Good written, verbal and interpersonal communication skills Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred Able to work independently and as part of a team Multi-tasked oriented and possess good organizational skills Knowledge of Microsoft Office and InternetWORKING CONDITIONS: Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise Hours may vary due to operational need Frequent contact with service center personnel; fast-paced, deadline oriented