Job Information
KanEquip, Inc. Service Manager in Ellsworth, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13188445
Position: Service Manager
Location: Ellsworth, KS
Job Id: 1153
# of Openings: 1
Position Title:Service Manager
Location:Ellsworth, Kansas
Employee Status:Full-time, Permanent
Company & Job Summary: KanEquip is a leader and trusted partner in providing quality products, support and innovative solutions to Ag producers in the Mid-West. We employee a team of qualified, skilled and professional experts to support the amazing products that we offer. With 14 locations in Kansas and Nebraska, KanEquip is the preferred Case-IH and New Holland dealership that operates with integrity, financial strength, quality and teamwork. Our Ellsworth, Ks. location has an immediate opening for a Full-time Service Manager to provide leadership and accountability for the service department, and the performance of service operations. Responsible for financial and operational results for the department, adhering to company values and policies, and promoting satisfaction of all stakeholders including employees and customers.
The Service Manager will contribute to our team by: (Duties and Responsibilities)
- Ensuring all company values are adhered to and promoted.
- Achieving the objectives for the service department: revenue, margin and expenses.
- Managing operational objectives for the department: work in process, warranty, training, and efficiency objectives.
- Appropriately staffing and scheduling personnel for the most efficient and safe performance of the department and ensures all paperwork is completed in a timely and accurate manner, including trucking operations.
- Managing, motivating and engaging all service personnel in their individual performance, developmental plans, efficiency targets and good work habits.
- Delivering exceptional customer service.
- Communicating with all location personnel, particularly technicians, service writers, sales representatives, parts personnel.
- Promoting KanEquip Service to the local market and staying up to date with education of new products.
- Maintain a clean and safe working environment, uphold all corporate policies and procedures and continually improve and learn in ways that strengthen our performance and expand opportunities.