Kansas Works Veterans Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13206579

Business Service Representative Position Description

Reports to: Business Services Director

Office Location: Emporia

Date Prepared: 5/15/17

Revised: 3/13/2025

FLSA Category: Non-Exempt

Primary Objectives of Position: Primary Objectives of Position: The objective of this position is to use a consultative sales approach to offer KANSASWORKS solutions to companies and businesses in our Emporia Area counties; and will office at the Emporia Workforce Center. The keys to success for this position include strong customer service and follow up strategies, familiarity with a consultative sales process and solution selling. Strong presentation skills a must.

Essential Job Functions:

• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Research potential prospect opportunities and cultivate new leads using a variety of information sources such as: company annual reports, investment analyst information, print media, internet sources, business directories, follow up on leads from existing business clients, follow up on leads from other staff, and cold calling.
• Identify customer business needs. Develop company-based solutions. Develop and present proposals. Involve appropriate company resources throughout the sales cycle.
• Verify that job orders and screening criteria are accurate and that recruitment needs are being met.
• Provided advocacy, education, outreach for special populations (justice involved, disabilities, older workers, and other WIOA barrier categories) and special funding opportunities/programs that are available to employers.
• Presentations on a one-on-one basis, and small or large groups.
• Ability to learn products, services, and procedures of SEK Works and KANSAS Promote the use of on-the-job training (OJT), Registered Apprenticeship and other work-based learning products as a tool for both business and job candidate.
• Knowledgeable of WorkReady, Talent, O*Net, and other testing tools as a screening tool for employers.
• Possess a good understanding of economic development and governmental programs.
• Act as a business resource to the customer and provide industry expert executive level selling practices while delivering clear differentiation, analyzing activities and trends, and understanding industry terminology and concepts.
• Be a team player and also have the ability to work autonomously.
• Identify all Decision Maker Influences within the assigned account base and prospective clients.
• Conduct high-level meetings and/or presentations with clients and prospects.
• Develop value statements, account profiles and strategies for all accounts.
• Manage opportunity funnel by continually qualifying and re-prioritizing opportunities among accounts, meeting with customers, managing the sales cycle, and reporting on opportunities, activities, forecast, and contact information.
• Entry of data and notes in KANSAS
• Prepare monthly reports documenting outreach activity, placements, and other business service activity.

Job Location and Time Commitment:

This position will have a principal office location at one of four Workforce Centers as indicated above. Primary work will occur from these offices, but the position could be required to travel within the 17-county area as needed. This position is a full-time, hourly position. This position is expected to work 40 hours per week. Occasional evening or weekend event-based may be required and schedule will be adjusted accordingly. Overtime hours will be based on the business n eds of the organization and must have prior approval of the immediate supervisor. Employment is an at will employer-employee relationship.

Job Qualifications and Experience:

• Associate degree in business or related field or equivalent experience.
• Previous experience in the employment/training field a plus.
• Experience working with the community, public and non-profit organizations.
• Ability to relate effectively with people with a high level of integrity.
• Strong presentation skills for both small and large group events.
• Excellent oral and written communication skills.
• Must possess PC proficiency and in MS Word, Excel and PowerPoint.
• Must have a valid drivers license and valid automobile insurance.

The ideal candidate will demonstrate the following capabilities:

Commitment to the mission of the organization and dedicated to goin