



Job Information
Southeast KANSASWORKS LA V Career Advisor- Bilingual Preferred in Emporia, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13206581
Primary Objectives of Position: Under the general supervision of the Workforce Program Director, the Career Advisor will be responsible for and maintaining a case management process for job seekers who are eligible for the Workforce Innovations and Opportunity Act (WIOA) or other related programs. The case management focus of this position will be on intake and outreach. The Career Advisor is responsible for providing quality services to job seeking customers in an American Job Center environment, The Career Advisor will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving. This position requires an organized individual who can efficiently handle several responsibilities simultaneously.
Duties\ The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. Southeast KANSASWORKS, Inc., reserves the right to modify or change the duties or essential functions of the position at any time.
- Provide Career Services to registered and eligible customers with the goal of connecting them to self-sufficient employment.
- Complete intake and eligibility determination for the workforce program. Assess jobseekers employment and training needs and abilities through interviewing, testing and other methods.
- Provide consistent and intensive case management services to eligible customers within the One-Stop system to include follow-up services.
- Conduct orientation sessions, workshops, job clubs and other group presentations for customers.
- Counsel customers on the local labor market, available job opportunities, training programs and other services provided by partners.
- Facilitate an Initial and Comprehensive Assessment, and create an Individual Employment Plan/ Individual Service Strategy (ISS) with customer input, to address remediation of job-related barriers and/or deficiencies and identify necessary skills to promote success in the program.
- Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment.
- Refer customers to appropriate services, training programs or job opportunities and follow-up on those activities.
- Enter data accurately and efficiently into required database systems designated by the One-Stop system, ensuring data entry complies with organizational procedures, privacy regulations, and reporting timelines.
- Document all customer contacts and activities in case progress notes. Utilize proper tracking tools to ensure monthly contacts and appropriate provision of services with customers.
- Complete Individual Training Account (ITA) vouchers and other documents required for customers entering training.
- Follow all policies, procedures and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation.
- Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
- Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts.
- Maintain continuous communication and collaborative activities with Business Service Represent tives to set up Work Based Learning Opportunities. Refer customers to in-house hiring events, job/career fairs.
- Meet and/or exceed program benchmarks. Participate in all staff-related events as required including but not limited to training, staff meetings and individual supervision.
- Respect and protect the privacy of participants when gathering, recording, storing and sharing confidential information.
- Complete all required reports
- Demonstrate efficient computer skills (MS Word, Excel, Power Point and KANSASWORKS data base)
- Assist with customer outreach using various social media platforms.
- Performs other duties as assigned.