Army & Air Force Exchange Service CUST EXPERIENCE ASSOCIATE - SOFTLINES in Fort Riley, Kansas

Job Description

RESPONSIBLE FOR DRIVING THE CUSTOMER EXPERIENCE THROUGH PROACTIVE AND CUSTOMER FOCUSED BEHAVIORS AND ACTIONS. ACTIVELY EVALUATES CUSTOMERS NEEDS BY LISTENING, PROVIDING SOLUTIONS AND MAKING RECOMMENDATIONS TO MAXIMIZE CUSTOMER SATISFACTION AND EXCHANGE BRAND LOYALTY.

AVAILABILITY: Various Shifts**

MONDAY, TUESEDAY, THURSDAY, FRIDAY AND SATURDAY 0830-2130 WEDNESDAY 0600-2100*SUNDAY 0930-2030*

MUST HAVE FLEXIBLE SCHEDULING AND THE ABILITY TO WORK UP TO 34 HOURS PER WORK WEEK.GOOD CUSTOMER SERVICE AND CONFLICT RESOLUTION SKILLS. GOOD COMMUNICATION SKILLS AND ABLE TO COMPREHEND COMPLEX WRITTEN AND SPOKEN DIRECTIONS. ABLE TO WORK AS PART OF A TEAM AS WELL AS INDEPENDENTLY TO ACCOMPLISH GOALS. FRIENDLY AND PERSONABLE.ABLE TO EFFECTIVELY INTERACT WITH CUSTOMERS, PEERS AND MANAGEMENT. STOCKING, LIFTING (UP TO 50 LBS), BENDING AND STOOPING. LOTS OF WALKING FROM TO ASSIST CUSTOMERS, CLEANING AND RETRIEVING MERCHANDISE FROM CUSTOMER SERVICE. MUST HAVE BASIC COMPUTER SKILLS AND WILL LEARN AAFES' SYSTEMS. HAVE ABILITY TO MULTI-TASK. THIS IS A INTERMITTENT (INT) POSITION THAT HAS IMMEDIATE HAS NO BENEFITS. ASSESSMENT MUST BE COMPLETED TO BE CONSIDERED FOR EMPLOYMENT.

This position is being filled for the Riley Main Store facility located at 2210 Bldg. Trooper Dr., Fort Riley, KS 66442.**

For additional information regarding these positions, please contact the Riley Exchange HRO at (785) 784-4430 or visit our office at the Custer Hill Mini Mall Food Court (inside the Furniture Store) Bldg. 6914 Warren Road, Fort Riley, KS 66442.**

Job Qualifications

COMPLETION OF HIGH SCHOOL OR THE EQUIVALENT. RETAIL EXPERIENCE, DEMONSTRATED WILLINGNESS AND POTENTIAL FOR ADDITIONAL RESPONSIBILITY.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Facility Name: RILEY MAIN STORE

Job Grade: 1

Job Tier: 0

Career Area: Retail Operations

Supervisor: No

Salary Minimum: $8.50

Salary Maximum: $15.79

Number of Positions Remaining: 1

Job Expires: 11-Dec-2018