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H2 Performance Consulting Senior Help Desk Support Specialist in Ft. Leavenworth, Kansas

Senior Help Desk Support Specialist

Location: Ft. Leavenworth, KS

Job ID: 21.0003.05b


H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and i s an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor-s - E-Verify.

H2 Performance Consulting (H2) is seeking a Senior Help Desk Support Specialist for Army Futures Command, The Research and Analysis Center at Fort Leavenworth, KS.

The Senior Help Desk Support Specialist responsibilities will include:

  • Executing and prioritizing installation, maintenance, and administration of computers (laptops, desktops, tablets, and scientific workstations), printers, multifunction devices (MFDs), and VTC systems.

  • Leads the execution and quality control of the installation, maintenance and troubleshooting, and de-installation of IT end-user equipment.

    Required Qualifications:

  • Bachelor of Arts/ Bachelor of Science degree (no experience substitution for education)

  • Twelve (12) years of relative Information Technology experience

  • MS 365 Modern Desktop Admin Certification, or MS 365 Modern Desktop Certification, Windows 10

  • CompTIA Security+ CE or SANS Institute:

  • Global Information Assurance Certification (GIAC) or Security Essential Certification (GSEC)

    Experience with:

  • PowerShell

  • Microsoft SharePoint 2013/2016 development and administration

  • Microsoft Teams administration

  • Microsoft Desktop and 0365 application support

  • RedHat Enterprise support

  • Microsoft tablet, desktop, and workstation support, imaging, and maintenance

  • Printer support and maintenance

    Clearance Qualifications:

  • DoD Secret Clearance

    Qualified candidates may submit their resume to the career section of our company website at http://www.h2pc.com . All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.