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Red Knight Solutions, LLC HP Field Support Specialist_Great Bend KS in Great Bend, Kansas

HP Field Support Specialist_Great Bend KS

Great Bend, KS (http://maps.google.com/maps?q=Great+Bend+KS+67503)


Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.

Red Knight Solutions is looking for an PC Support Technician to join its Infrastructure Delivery team. The PC Support Technician will perform a variety of hardware-focused, break fix services and solutions on Hewlett-Packard products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Candidates must have knowledge of HP. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.

The pay will be$25 (W2) and $5 per diem per call.

This is apart time, on-call position. Great for a second job and great for Students.

Responsibilities and Skills

  • Providing customer break fix support for designated equipment

  • Communicating clearly in written and verbal form

  • Possess excellent customer service skills

  • Accepting and delivery of all service calls assigned

  • Completing all administrative tasks associated with each call

  • Responsible for control and return of assets and inventory

  • Other duties may be assigned to meet business needs

  • May provide functional guidance to colleagues


  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience

  • Ability to drive yourself to client locations

  • Ability to lift and or move various computer equipment up to 50 lbs.

  • Valid driver’s license

  • HP Laptop/non-descript laptop

  • Current HP Certifications a bonus (will have the ability to get certified)

  • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended

  • Must own a basic repair tool kit