The University of Kansas Health System Communication Center Rep- Part-tme; Variabe Shifts in Hays, Kansas
Under the supervision of the communication center supervisor, the representative independently performs the following duties: manages and maintains switchboard and phone coverage functions, responsible for overhead and on call staff, and manages emergency maintenance panels; serves as a team player in all areas of Hays Medical Center and represents a positive role model for other associates.
Answers phones, screens and directs callers to appropriate individual/department; provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments.
Monitors code blue panel for alarm; and pages overhead announcements, codes and on call staff.
Monitors generator panels, fire alarm, and security alarms; and notifies appropriate area or persons for alarm.
800 MHZ Radio scheduling and testing
On Call schedules
Helps with Assisted Parking as needed
HIPAA: This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:
Primary – required (routine) to do the job;
Secondary – required for the job, but mostly be exception; and
None – no approved access
Description of Information
Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion
Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates
Clinical Information (information that describes a patient’s health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical
Coding Information (clinical information that is in (alpha) numeric format): ICD-9 Codes, Rev Codes, CPT Codes
Education/Experience: High school graduate or equivalent preferred; switchboard experience preferred; basic computer knowledge required.
Certificates and Licenses: additional certification may be required and specific information and the timeframe in which such certification must be attained will be provided by the department director/manager/supervisor at time of hire/transfer into department.
Requisition ID: 2020-26930
Display Department Title: Communciation Center
External Company Name: The University of Kansas Health System
Street: 2220 Canterbury Dr.