Job Information
Kanza Mental Health & Guidance Center Crisis Case Manager PRN in Hiawatha, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13111330
POSITION TITLE:Crisis Case Manager
REPORTS TO:Crisis Services Manager
DIRECT REPORTS:None
FLSA STATUS:Non-exempt; PRN; employment-at-will position.
SCHEDULE:The work schedule is PRN, or as-needed, Saturday and Sunday Shift options include: 12:00 am to 12:00 pm, or 12:00 pm to 12:00 am
PURPOSE: The primary function of the Crisis Case Manager is to assist individuals who are experiencing a mental health crisis in a safe and supportive way in the community setting, as part of a mobile crisis response team of licensed therapists, case managers, and peer support specialists. The purpose of this position and team is to provide timely response, support, and compassion for individuals in our service region (Kanza office, local hospital, local law enforcement, local school, or home setting) who could be stabilized with wraparound Kanza supports or who may require a higher level of care, such as psychiatric hospitalization. The goals of the mobile crisis response team are to 1. help individuals experiencing a crisis event to experience relief quickly and to resolve the crisis situation; 2. meet individuals and provide support in an environment in which they are comfortable; 3. provide appropriate care and support without the unnecessary use of law enforcement or emergency departments; and 4. fully incorporate crisis response services within the broader system of Kanza care so seamless transitions evolve to connect people in crisis to Kanza care and services based on the assessed need of the individual. This position involves 1 client: 2 employee crisis stabilization support. The Crisis Case Manager will provide timely response to all referrals, crisis stabilization support, and observation. Crisis diversion support may include building relapse prevention skills, symptom management, medication management, building natural & social supports and connecting with additional treatment services as needed.
The Crisis Case Manager will receive training that includes, but is not limited to, an orientation to mental health and substance uses disorders, crisis intervention & stabilization, relapse prevention & coping skills, medications, general treatment approaches, dealing with emergency needs, basic counseling skills, managing aggressive behaviors, suicide assessment, professional standards and ethics and clinical documentation. Hours of work will be in response to individual crisis needs, which includes shift work, as needed, evening, night, weekend, and holiday shifts.
ESSENTIAL JOB FUNCTIONS:
- Provide crisis stabilization support and observation as part of acrisisteam.
- Manage crisis situations effectively using positive approaches andmaintaina therapeutic setting while assessing triggers & precursors to symptoms and risk factors toassistin stabilizing their crisis symptoms.
- Demonstrates knowledge of program protocols and behavior management in carrying out suicide precautions, welfare checks, detox protocol and general treatment models asidentified.
- Respond to crisis situations calm & non-reactive byutilizingnon-physical de-escalation techniques to intervene with in crisis in a safe manner to de-escalate situations whenever possible.Assistsinfacilitatingand processing with post crisis.
- Collaborates with medical and law enforcement personnel as needed while protecting confidentialityin accordance withstate and federal laws.
- Participate as a member of a multidisciplinary treatment team, working in conjunction with therapists, case managers, peer support specialists, medication providers, and crisis care staff.
- Assistswith the admissions, discharges, frequent safety checks,appointmentsand transport of individuals.
- Follow safety g idelines and provide training when providing observation and support in both the office and community settings to keep the individual, yourself, and other staff safe
- Complete all paperworkrequired, (i.e., progress notes, incident reports, timesheets, mileage, etc.) by the end of each shift.
{=html} <!-- --> 10. Timely attendance and punctuality to all scheduled shifts, trainings, supervision etc. Provideappropriate noticeand follow program protocol on notification prior to absence and tardiness. 11. Establishappropriateand professional boundaries with individuals and treaters. Treat individuals and treaters with dignity and respect always. 12. Consistently demonstrate the ability to work positively and effectively within a team as well as individually. 13. Consistentlydemonstrateeffective communication skills with individuals,coworkersand supervisors. 14. Assure compliance with program policies and procedures. 15. Maintain agency and department training on an annual basis.
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