Heartland Credit Union Collections Assistant in Hutchinson, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/10691183 Heartland Credit Union is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven. Learn more about Heartland Credit Union by going to www.hcu.coop.We are currently looking for a Collections Assistant to join out team.LOCATIONThe person will work from our Hutchinson branch located at 900 E 23rd Avenue.SCHEDULEMonday - Friday, normal office hours 8:00 a.m. - 5:00 p.m. Will work rotating Saturdays.ABOUT THIS OPPORTUNITY Responsible for performing collection activities associated with various delinquent accounts. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Contacts members concerning past due accounts, negative balances in accounts, delinquent property taxes, and verification on liens on titles and some insurance follow ups. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Files and processes disability, loan protection and life insurance claims. Coordinates the communication, organization and compliance related to the repossession and foreclosure of collateral involved with delinquent loans. Represents the credit union in court concerning legal processes related to collection, bankruptcy, garnishments and other creditor/debtor situations. Works with lending staff to provide financial solutions to members. Ensures HCU's professional image is maintained. Assists member and credit union staff with questions and any issues as needed. Cross-trained on all functions of the department. Discusses credit union products and services with members. Ensures members are promptly and professionally served. Attends meetings and training sessions as required. Provides superior service to our members. Pro-actively support and advances HCU's brand and culture. Performs all other duties as assigned.QUALIFICATIONSEDUCATION/CERTIFICATIONS: High school graduate or equivalent.EXPERIENCE: Previous collection experience helpful.SKILLS: Accuracy and thoroughness in work. Excellent communication, telephone, and public relations skills. Ability to work well independently. Ability to work well in stressful situations. Ability to operate related computer applications and other business equipment.OTHER REQUIREMENTS: Valid driver's license.PHYSICAL REQUIREMENTS: Ability to lift 30 lbs. occasionally and/or up to 10 lbs. frequently. Standing for extended periods of time.. BENEFITSCheck out a full list of our benefits on our Career Page by clicking HERE.For consideration:To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.Equal Opportunity Employer/Affirmative Action EmployerHeartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://www.applicantpro.com/j/812523-50488