TEKsystems Desktop Support Technician in Hutchinson, Kansas
Our Client is looking for strong Desktop Support Technician to join the North Richland Hills team. This position will be the sole IT resource at this location and report directly to the AVP in Virginia. Role will encompass a majority of hands-on and remote support but phone interactions will be required as well.
Knowledge and Skills:
Break Fix support
Use Remote Assistance software
Supporting and using ticketing system (Solarwinds)
Troubleshooting hardware and software issues
Troubleshooting and repairing network printers
Strong knowledge of Microsoft Windows 7/10
Strong knowledge of Microsoft Office 2010 & 2013
Understanding and working knowledge of Office 365
Experience with Microsoft Active Directory - AD Manager is used for creation of user accounts, permissions, and Internet email.
Manage Antivirus/malware, VPN, Windows images
Basic network experience: connectivity, alarms, etc.
Experience documenting work in a help desk ticketing system
Must demonstrate excellent organization, prioritization, follow-up and time management skills
Support 450+ users at this location
active directory, windows, desktop, Break/fix, Hardware/software, Troubleshooting
Top Skills Details:
active directory, windows, desktop
Additional Skills & Qualifications:
Strong communication skills
Ability to work independently
Great eye contact
Articulate and professional appearance
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.