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TEKsystems Desktop Support Technician in Hutchinson, Kansas

Description:

Our Client is looking for strong Desktop Support Technician to join the North Richland Hills team. This position will be the sole IT resource at this location and report directly to the AVP in Virginia. Role will encompass a majority of hands-on and remote support but phone interactions will be required as well.

Knowledge and Skills:

  • Break Fix support

  • Use Remote Assistance software

  • Supporting and using ticketing system (Solarwinds)

  • Troubleshooting hardware and software issues

  • Troubleshooting and repairing network printers

  • Strong knowledge of Microsoft Windows 7/10

  • Strong knowledge of Microsoft Office 2010 & 2013

  • Understanding and working knowledge of Office 365

  • Experience with Microsoft Active Directory - AD Manager is used for creation of user accounts, permissions, and Internet email.

  • Manage Antivirus/malware, VPN, Windows images

  • Basic network experience: connectivity, alarms, etc.

  • Experience documenting work in a help desk ticketing system

  • Must demonstrate excellent organization, prioritization, follow-up and time management skills

Support 450+ users at this location

Skills:

active directory, windows, desktop, Break/fix, Hardware/software, Troubleshooting

Top Skills Details:

active directory, windows, desktop

Additional Skills & Qualifications:

  • Strong communication skills

  • Ability to work independently

  • Engaging

  • Great eye contact

  • Articulate and professional appearance

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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