Job Information
City of Hutchinson Part-Time Guest Services Coordinator in Hutchinson, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12618571
Imagine if you were given an opportunity to connect with others who want to keep our community the most livable and safe it can possibly be. Would you be interested in managing the Zoo Gift Shop? If so, you may be a great addition to our Zoo team. Make a difference with the City of Hutchinson!
The Guest Services Coordinator is a part-time, non-exempt position. The Coordinator\'s purpose is to support the Hutchinson Friends of the Zoo by managing fee-based experiences for all guests as well as maintaining the Gift Shop. This is a 20-30 hour per week position with a typical schedule of Friday through Tuesday. Weekends and evenings are required. Hours can vary depending on the season and the needs of Zoo operations.
A Day in the Life:
- Organize on-site guest experiences to engage guests and increase stay time in the Zoo.
- Manage volunteer schedules for guest experiences.
- Participate in community events that further the message of the Zoo.
- Attend Zoo events and assist the FOTZ Administrator in management and organization of activities.
- Manage Zoo parties by assisting guests with their needs during their rental as well as maintaining the building.
- This job allows for the possibility of being cross trained in education animal handling to add to guest experiences and community events.
- Gift Shop Management
- Ensure availability of quality merchandise consistent with the institutional image.
- Train volunteer staff and create a schedule for gift shop attendants to ensure full coverage of all shifts.
- Assist in marketing plan for gift shop inventory.
- Create and implement display plan for gift shop.
- Maintain store: stock shelves, answer phone, greet customers, perform sales transactions, and maintain general store cleanliness and organization.
- Perform inventory and quality check of merchandise and stock.
- Prepare inventory purchase list for FOTZ Administrator.
- Maintain up to date statistics on Gift Shop sales and trends.
What you\'ll need for success:
- EDUCATION: A high school diploma or GED is preferred.
- EXPERIENCE: Good Customer Service skills. Sales experience is required. Volunteer management experience is desired. Must have a general knowledge of retail operations. Previous Zoo experience is desired.
- LICENSE: A valid Driver\'s License is required.
The City of Hutchinson employs over 400 employees that serve our community every day. City employees make Hutchinson a great place to live, work, and play. We take pride in our work, and it shows. Come be a part of a workforce that makes a difference! We\'re always looking for talented, self-motivated individuals to join our team.
City of Hutchinson is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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