Job Information
Textron 2025 Entry Level - Delivery Coordinator (Independence, KS) in Independence, Kansas
2025 Entry Level - Delivery Coordinator (Independence, KS)
Description
JOB SUMMARY:
The Delivery Coordinator has a primary responsibility for procuring and inventorying all required loose equipment for each model aircraft. They also will provide a customer briefing of all the assigned equipment with the aircraft. The role is highly cross-functional with the ability to leverage relationships within the operations, product support, tech pubs and quality assurance team’s in-order to meet customer’s needs.
JOB RESPONSIBILITIES:
Coordinates and manages procurement of aircraft documents, subscriptions, loose equipment, vendor briefings and departure. May also support exterior paint reviews, acceptance flights, interior cabin reviews, customer de-briefs, ACC de-briefs as required.
Coordinates with internal departments such as Quality, Airworthiness and Certification to ensure accuracy and resolve issues.
Coordinate customer delivery presentation including but not limited to; aircraft placement, signage, carpet, Photographer, special events, static displays and special requests.
Demonstrates and inventories loose equipment with customer.
Assists customers with aircraft departure including: loading of equipment, CSP&P spares, catering, aircraft stores, electronic equipment, software updates, luggage and special requests. Track backorders, shortages and shipments to ensure customer’s needs are met.
Maintains delivery hangars, customer delivery areas, equipment rooms, presentation equipment and safety items.
Coordinates with internal departments as a team member to identify root cause and corrective actions to improve product quality or enhancements to customer delivery process.
Ensures complete customer satisfaction throughout process, individual must be customer oriented and have a professional demeanor.
EDUCATION/ EXPERIENCE:
Bachelor’s degree required in Business, Marketing, Engineering or related field
Less than 2 years of professional experience in a relevant role
Qualifications
QUALIFICATIONS:
Willingness to learn, adapt and contribute
Strong written and verbal business communication skills
Excellent customer service skills
Ability to work in a highly matrixed and team-centric environment
Ability to influence and lead many concurrent processes
Experience with Microsoft Office products, e.g., Word, Excel, Project Manager
Basic knowledge of business and managerial principles
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
EEO Statement
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
Recruiting Company: Textron Aviation
Primary Location: US-Kansas-Independence
Job Function: Flight Operations
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Entry Job
Shift: First Shift
Job Posting: 09/01/2024, 5:00:00 AM
Job Number: 325305