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Thrivent Financial Communication and Marketing Specialist in Johnson County Area/Overland Park, Kansas

Summary

The Communication and Marketing Specialist, known internally as Engagement Specialist (ES) is responsible for the internal and external communication plan and the activity implementation plans for the membership activity of Thrivent Member Network (TMN). The Engagement Specialist is part of the Community Engagement Team and reports to the Manager of Community Engagement. Responsibilities include: 1.Develop and implement TMN communication plan for regional membership2.Assist in the development and implementation of the membership and community engagement activities of the region 3.Leverage CRM tools to provide data and analytics for the membership activities of the network(s)

Job Description

Job Duties and Responsibilities:

Engagement Communication Plan

  • Develop and execute a strategic, region-wide member/prospective member communication plan, using multiple channels, including but not limited to: Market specific newsletters, social media, websites, email communications to membership

  • Create, send, and track all event related internal and external facing communications

  • With local and enterprise leadership, manage all aspects of TMN projects and partnerships with identified Christian organizations, non-profits and churches

  • Coordinate work among all stakeholders

  • Support the Manager of Community Engagement in providing reporting on event and communication results and progress toward TMN and engagement team success metrics

TMN and Engagement Event Execution

  • Create, plan, execute and manage a cadence of events within each specific geography, based on membership data, expressed needs and passions in that specific community and aligned to the strategy of the TMN board.

  • Coordinate all event logistics, including venue, catering, and contracts

  • Participate in planning meetings with potential community partners as needed to execute events with community partners

  • Develop work plans and action items according to project goals

  • Support execution of engagement activities including, but not limited to, workshops, events and webinars

  • Support post event follow-up, including timely documentation in SF of attendees, post event thank you’s, and communication with stakeholders so they can execute their post event follow up responsibilities

  • When appropriate, be present at planned events

Data and Analytics

  • Develop expert knowledge of Thrivent programs and resources, and the demographics of the region and markets the position serves

  • Complete all required activity reporting and analysis for engagement activities

  • Provide reports which help the Manager of Community Engagement and TMN board evaluate the impact of the engagement activities of the region

Required Job Qualifications:

  • Bachelor’s degree required or commensurate experience

  • 3+ years experience utilizing social media platforms to deliver results

  • Strong project management and organizational skills

  • Ability to analyze data for business purposes

  • Effective communication skills, including written, verbal and presentation skills

  • Strong collaboration and relationship building skills

  • Ability to work evenings, weekends, and travel to events

  • Ability to work independently and effectively to manage multiple projects simultaneously in the face of ambiguity, shifting priorities, and rapid change

  • Knowledge of financial services industry, fraternal benefit societies, or membership organizations preferred

Other Critical Factors:

  • Ability to leverage the technical tools of the job, including Salesforce, event planning and communication tools, social media and digital tools

  • Willingness and ability to travel within the region to key markets

  • Ability to work evenings and weekends

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Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.

At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.

Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.

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