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Cloud County Community College Retention and Advisement Specialist - Junction City in Junction City, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13020966

CLOUD COUNTY COMMUNITY COLLEGE

Professional Services Job Description

Coordinator of Student Retention and Academic Support

Position Title: Retention and Advising Specialist (GCC)

Reports To: The Director of Advisement and Retention Services

Type of Contract: Professional Services

Length of Contract: 12 months

Date of Position Description: July 2024

The administration retains the right to change duties at any time.

GENERAL NARRATIVE DESCRIPTION OF THE POSITION:

The Retention and Advising Specialist at the Geary County Campus is responsible\ for assisting the Director of Advisement and Retention and the Director of the\ Geary County Campus in implementing, coordinating and administering a broad\ range of student services including student retention, enrollment and advisement.\ The person holding this position shall possess a baccalaureate degree at a\ minimum, a masters degree preferred. The essential functions of this position\ shall include: (1) the ability to communicate with others at a high level in both\ verbal and written forms; (2) a reasonable command of problem solving and\ decision making skills; (3) the possession of excellent interpersonal skills; (4) the\ possession of basic quantitative and computer skills; and (5) the ability to exercise\ independent judgment and to perform assigned responsibilities with minimal\ supervision.

GENERAL ESSENTIAL JOB FUNCTIONS:

Essential functions of this position include the demonstrated ability and\ willingness to:

v Communicate clearly in standard English in both written and verbal forms\ and on the telephone;

v Operate a computer and a printer utilizing word processing and student\ database applications;

v Operate various types of office equipment and troubleshoot problems with\ equipment;

v Exhibit basic quantitative skills involving all four arithmetic operations;\ v Exhibit excellent interpersonal, cooperative skills;\ v Work evenings and weekends if and when required; and

GCC Retention and Advising Specialist

v Meet the physical requirements of the position as described on the\ attached sheet.

SPECIFIC ESSENTIAL JOB FUNCTIONS:

v Coordinate student retention activities for online and Geary County Campus\ students including but not limited to:

o Utilize Dropout Detective software to identify risk factors associated\ with decreased academic progress and respond to instructor\ reports on student progress;

o Contact students via phone, email, and text message to reengage\ them in their courses;

o Review student mid-semester and end-of-semester grade reports\ and take those actions consistent with institutional policies;

o Counsel students on academic probation/suspension, meeting\ through the appropriate venue on a regular basis with those\ students placed on probation;

o Assist students with appeals processes;\ o Teach SD099 Personal Assessment and Planning, a 1-credit hour

course required of students on Academic Probation enrolled in\ Geary County Campus and online courses.

v Process student requests to enroll, drop, or withdraw from courses according to

institutional procedures;

v Assist students in clarification of educational and career goals;

v Identify and assist students in meeting graduation goals;

v Assist the Director of Advisement and Retention Services with the Dual Advising\ Program.

v Meet with students in crisis situations when warranted and provide for student\ crisis counseling at the Geary County Campus, including referrals to appropriate\ area agencies and College services;

v Assist in coordinating of student activities and events on campus, including New\ Student Enrollment Events, Student Services Day, and New Student Orientation;

v Participate in cross-training within Stu ent Services with regards to information\ including, but not limited to, admissions and financial aid.

v Serve on the CARE Team and various committees both within the College and\ the community as assigned, to promote the needs of the Geary County Campus.

v Attend workshops and seminars as necessary (valid drivers license required,\ overnight travel may be required);

GCC Retention and Advising Specialist

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