Job Information
Dairy Farmers of America Corporate Concierge in Kansas City, Kansas
Position : Corporate Concierge
Location : Kansas City, Kansas
Requisition ID: : 27214
General Purpose:
Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.
Job Duties and Responsibilities:
Answer and screen incoming calls; greet callers, provide information, transfer calls,and take messages
Administer main voicemail
Produce monthly phone reports
Follow security protocols and office procedures
Assist with facility access badges
Maintain an organized reception area
Submit building work orders as requested
Provide administrative services as needed
The requirements herein are intended to describe the general nature and level of work performed by employee,but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.
Minimum Requirements :
Education and Experience
High School Diploma or equivalent
1-2 years of reception, administrative, or business experience
Certification and/or License– N/A
Knowledge, Skills and Abilities
Possess strong organizational skills and has ability to handle multiple tasks with attention to detail
Proficiency in MS Office software with an emphasis on Word, Excel and PowerPoint
Knowledge of administrative and clerical procedures
Knowledge of customer service principles and practices
Able to communicate clearly, concisely and courteously with clients, customers, guests and staff
Able to operate phone system
Must be able to read, write and speak English
An Equal Opportunity Employer