Penn National Gaming Dual Rate Surveillance Agent/ Lead Agent- Full Time- Shift Varies in Kansas City, Kansas
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino at Kansas Speedway we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Essential Duties And Responsibilities:
Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
Protect company assets by observing the activities of employees and customers via surveillance cameras.
Review surveillance coverage on cases of patron/internal control disputes.
Complete daily activity report and note any pertinent facts.
Monitor recording equipment, and check equipment operation.
Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements.
Meet department uniform, appearance and grooming requirements.
Keep work areas clean and free of safety hazards, debris and litter.
Perform all job duties in a safe and responsible manner.
Must adhere to regulatory, department and company policies.
Perform other job related and compatible duties as assigned.
To be successful in this position it will require the following skill set
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
Associates degree from a college or university; or equivalent combination of education and experience
Minimum of six months related experience and/or training preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write accurate reports and correspondence
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and apply concepts of basic algebra.
Ability to speak effectively before groups of management or employees of organization
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-50732
Casino Property Hollywood Casino at Kansas Speedway
Position Type Regular Full-Time