Epiq Systems, Inc. Manager, Network Engineering in Kansas City, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/10720662

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Manager, Network Engineering will manage a team of networking administrators whose focus will be on design and delivery of client and datacenter solutions utilizing Cisco and F5 technologies. This individual will be responsible for creating and maintaining procedures related to the design, implementation, prioritization, and support of network systems request including the monitoring, tracking, and troubleshooting of critical systems.

Job Responsibilities

+ Responsible as an organizational manager for a team of skilled network administrators

+ Coaches and mentors administrators with daily task and projects

+ Delegates project duties and tracks progress of work to ensure timelines are met

+ Support and maintain the global LAN and WAN systems

+ Maintain accurate reporting of bandwidth, port, and system usage to ensure effective capacity planning and alerting on possible network related issues

+ Provide technical assistance and implement / maintain monitoring system to troubleshoot and analyze

+ LAN/WAN outages

+ LAN/WAN throughput issues

+ Cisco VoIP Issues

+ Follow industry standards and best practices to ensure highly available and flexible systems. Evaluate and make recommendations on systems that do not meet these standards to ensure integrity of the systems and services

+ Maintain accurate documentation and network diagrams of LAN/WAN systems

+ Work with Information Security team to ensure compliance with all set networking policies and controls

+ Work with various diagnostic tools to provide insight into the operations and performance of the network along with the ability to use those tools to troubleshoot network related issues

+ Work with other IT divisions in a team setting to bring new systems online along with the ability to troubleshoot those systems if the need arises

+ Participate in Epiq?s change management process for all network, voice and F5 related events

+ Ability to be available for network related escalation events and the ability to communicate those events in a manner that the business can understand

Basic Qualifications:

+ 10+ years of related network experience

+ 3+ years of hands on support of Layer 2 and 3 Cisco Switches (IOS & NX-OS), Routers and Firewalls

+ 3+ years of hands on support of Cisco Voice Systems

+ 3+ years of hands on support of F5 Products including AFM, ASM, LTM and APM

Desired Qualifications:

+ Strong oral and written communication skills

+ Responsibilities include working with geographically diverse IT Staff and network administrator team members

+ Preferred experience with the following: SolarWinds, SCOM, Iperf, Wireshark or other network capture and analysis tools

+ The ability to support critical systems after hours, night and weekends as needed

+ Proven experience with Cisco and F5 products (design, implementation, monitoring, troubleshooting and remediation)

+ Preferred Cisco Networking related certifications of CCNP or higher or verifiable equivalent experience with Cisco products

+ Experience with Version Control Systems such as CVS

+ Good understanding of the ITIL, ITSM principles

Leadership Competencies

Client Focus- Engages with the clients, both internal and external, and their eeds as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results

Results Oriented- Sets stretch goals for personal accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks

Integrity - Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what he/she commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes

Entrepreneurial Orientation - Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals

Decisiveness - The ability to make well informed, effective, and timely decisions even when data is limited or solutions produce unpleasant consequences;