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TEKsystems O365 Administrator in Kansas City, Kansas



O365 Admin will provide system administration support functions for all Microsoft 365 services. This includes planning, analysis, troubleshooting, integration, installation, configuration, operations, and maintenance of operating system on servers. Maintain a highly reliable system through proper configuration and regular system monitoring. Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures. Apply in-depth knowledge of system administration functions to perform and/or lead assignments or projects. Solve problems of a complex nature and/or diverse scope. Work independently and receive minimal guidance on work assignments.

Job Duties and Responsibilities:

 Manage and monitor all Office 365 services including updates and patching

 Document changes to the systems using change management best practices

 Maintain a highly reliable system through proper configuration and regular system monitoring

 Work with security team to develop policies and processes for cloud app security and handling O365 account alerts and DLP policies

 Manage user and admin roles including security and compliance roles

 Plan and implement O365 security, availability and usage

 Manage and monitor Azure AD Connect

 Maintain a good understanding of upcoming changes to the platforms to assist with organizational change management

 Monitor and communicate to stakeholders the performance of the services

 Ensure service delivery meets the business requirements (based on defined SLAs).

 Maintain security, backup, and redundancy strategies.

 Champion the adoption of Office 365 services as appropriate for our business.

 Assist with the creation of policies around the proper use of Office 365 services and support.

 Collaborate with other IT staff, including Level 1 Service Desk and Desktop Services, to ensure cross training and facilitate effective issue resolution.

 Manage basic SharePoint online functions including the creation of site collections, applications, permissions and end user training.

 Manage Exchange Online including delegation rights, distribution lists, content searches, and eDiscovery.

 Troubleshoot mail flow issues as needed including quarantine, spam filters, and message traces

 The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.

Minimum Requirements:

Education and Experience

 Bachelor’s degree in IT or comparable degree preferred

 5+ years of experience with Exchange administration

 2+ years of Office 365 (over 1000 users) administration experience

 2+ years of Microsoft Windows Server administration experience

 2+ years Powershell scripting experience

 Experience managing Azure AD Connect; experience with Azure AD user management both for Office 365, ADFS, and third-party services; experience using O365 Discovery Toolset; experience managing O365 licensing

 Experience in managing Microsoft Azure services preferred

 Certification and/or License – Office 365 MCSA or like Microsoft certifications preferred

Additional Skills & Qualifications:

Strong communication skills, good attitude, strong work ethic

This person will handle more of the Mid Level type of M365 Support - Will handle more of the day to day tasks and handle smaller projects. 2 Sr's on the team handle more of the larger projects.

E-Discovery nice to have - Security audit that the legal team wants us to pull information through emails, teams messages, files, etc.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.