ARS Plumbing Sales & Service Manager, Kansas City, KS in Kansas City, Kansas
Plumbing Sales and Service Manager
ARS-Bob Hamilton Heating, Plumbing and Air has an opening for an experienced Plumbing Sales and Service Manager for our service center located in Overland Park, KS.
We’re looking for an experienced Plumbing Sales & Service Manager with a background in drain and sewer repair sales to manage our Plumbing Services department.
This Manager is responsible for leading a team of sales professionals and technicians to effectively provide commercial and residential plumbing services, sewer repair, and installation for our customers.
This position will drive sales and oversee logistics, provide technical support, planning and management of service and sales field personnel and provides quality assurance oversight.
Supervises and delegates our sales and service employees – 31 Direct Reports
Coaches and motivates selling technicians to work at their maximum productivity; coaches, trains and develops technicians to increase work and sales skills.
Provides technical support to the field via radio, telephone, and/or at job sites.
Reviews and audits technician paperwork daily; ensures that all equipment is in proper operating condition, to include maintaining high quality appearance of vans and equipment.
Oversees the dispatch function for our plumbing service techs to ensure the appropriate technician is selected based on customer needs.
Provides technical support for the plumbing technicians.
Resolves customer issues and complaints to ensure customer satisfaction.
Assists the general manager with data collection and report preparation.
Conducts site surveys.
Consistent track record of meeting or exceeding annual sales objectives.
Experienced in sewer troubleshooting, repair and replacement.
Excellent negotiation, communication and presentation skills.
Ability to understand the effects of economic, financial and market conditions on the business.
Able to operate in a dynamic, fast-paced environment and adapt to a changing environment.
Ability to think both strategically and execute against day-to-day objectives.
Bachelor’s degree or equivalent combination of education and plumbing industry experience.
Minimum of 7 years of technical plumbing experience and successfully leading a fast-paced operations organization including driving sales in sewer and plumbing repairs.
Visit our Career Site https://careers-ars.icims.com or Call Patty Cardoza (402) 219-5222
ARS-Bob Hamilton is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Job ID: 2021-21257
Company Name: Bob Hamilton Plumbing, Heating, A/C, Rooter
Post End Date: 3/31/2021