Siemens Sr. Service Specialist – Smart Buildings/Automation – Midwest in Kansas City, Kansas
Sr. Service Specialist – SmartBuildings/Automation – Midwest
Who designs your future? You do.
Are you looking for a career where you can showcase your technical aptitude and passion for problem solving to ensure your customers can work in a comfortable, safe, and energy-efficient environment? Then look to Siemens!
Join ourteam! Recognized by Fortune as World’s Most Admired Companies 2020
At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.
What you will do forSiemens Smart Infrastructure:
Under the direction of your supervisor, you will conduct preventive maintenance, repair, installation, commissioning, and general servicing of HVAC control systems (including detailed troubleshooting). You will be responsible for high levels of customer satisfaction through direct, onsite customer interaction. You will also be responsible for completing required project and service documentation.
Diagnoseand repair routine electronic control system malfunctions.
Provide sketchesof field changes and discrepancies for engineering corrections and drawings.
Communicate withcustomers upon arrival and before leaving the work site.
Meet regularlywith customers to become familiar with operating problems.
Keep customersinformed of the nature of service provided, outstanding issues, andrecommended system enhancements, upgrades, and/or repairs.
Promote the saleof add-on work.
Manage assignedwork to meet professional execution, time, and customer satisfactionstandards.
Report problems orchanges to management immediately.
Provide trainingto customers on electronic control systems operations.
Deliver manualsand documentation to customers for training. Support the mechanical staffon non-complex, non-critical equipment.
Compile jobdocumentation, such as certificates of completion, customer training forms,training certificates, and punch lists.
Able toaccommodate in and out of state overnight travel typically withinthe Midwestern service area.
Highschool diploma or state-recognized GED; Associate degree preferred
Experienceinstalling and servicing electronic control or HVAC equipment; 5+ yearspreferred
Extensiveknowledge of a variety of electronic or direct digital controls systems(DDC), and ability to test and write modifications to systems software inmultiple languages
Skilled in programming,start-up, checkout, and troubleshooting complex projects
Demonstratedexperience in the integration of low-voltage building sub-systems usingvarious industry protocols, such as BACnet, N2, Modbus, etc.
Ability to work ina variety of circumstances, including climbing ladders, scaffolds, andhigh-lift equipment; working in ducts, crawl spaces, roofs, basements,above ceilings, and in outside/inside/heat/cold/day/night conditions
Must be able touse hand tools, laptop, email, smartphone, and tablet
Must be able tocarry and move equipment and tools weighing up to 75 pounds unassisted
Ability to work ina team environment providing dedicated support to our customers
Knowledgeable inMicrosoft Office (Word, Excel & Outlook)
Good verbal andwritten communication skills in English
Expected travel upto 75%
Qualifiedapplicants must be legally authorized for employment in the United States
Mu st be 21 years of age and possess a valid driver'slicense with limited violations
Competitive salarybased on qualifications
Health, dental,and vision plans with options
Competitive paidtime off plan, holidays, and floating holidays
Company cell phoneand laptop
Extensive producttraining and professional career development
Education andtuition reimbursement programs available
Overtime, on-callpay, and company uniform and vehicle for eligible positions
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, domestic partner status, disability, weight, height or AIDS/HIV status, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.
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Organization: Smart Infrastructure
Company: Siemens Industry, Inc.
Experience Level: Experienced Professional
Job Type: Full-time
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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