Job Information
TTEC Team Lead, Logistics & Fulfillment in Kansas City, Kansas
Bringing smiles is what we do at TTEC… for you and the customer. As a Team Lead Logistics & Fulfillment in Kansas City, MO, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Looking for an opportunity to create a positive employee experience through facilities management? Working with local management teams, you’ll ensure our site facility is operational 24/7 through regular inspection and maintenance. You’ll team with vendors, the site's facilities head, and other team members to perform the safety, security, and general maintenance activities to ensure standards are met and is a safe and pleasant working environment for all employees and visitors. You'll work with leadership for guidelines for space management and conduct overall space planning, including furniture moves, reconfiguration and ongoing process improvement.
You'll report to the Manager, Logistics & Fulfillment. You’ll contribute to the success of the business through maintenance, ensuring the safety and security of our facility, employees and visitors.
Role/Purpose:
The Logistics Coordinator works in our Logistics Depot and oversees the work of the Logistics QC Controller, and all Fulfilment Specialists.
Core Responsibilities:
Work collaboratively with other departments to incorporate logistics with company procedures and operations
As directed assists in packing products to ship necessary items
Cross trained on inventory job duties
Work with the Logistics Manager to strategically manage and organize the warehouse in compliance with company’s policies ad vision
Maintains inventory of shipping supplies
Creates all shipping labels
Communicates regularly with FedEx
Uploads and maintains the Shipping Tracking Reports SharePoint
Configures and uploads the EOD report before leaving for the day
Part of the shippinglogistics@ttec.com distribution list that deals with various issues
As directed, responds to, and resolve complaints and problems
Monitors inbound and outgoing deliveries
As directed, research ideal shipping techniques, routing, and carriers
Skills and Qualifications:
· Good verbal and written communication skills
· Must have attention to detail
· Good time management skills
· Experience working with electronic data
· Must have a sense of urgency
· Must be computer literate
· Perform other duties as assigned by Management.
Physical Requirements:
· Able to list and/or maneuver up to 50 lbs.
· Able to bend, stoop, sit, stand and walk for extended periods of time
· Must be able to work in a warehouse environment
The anticipated range for individuals expressing interest in this position is $45,656. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit www.mybenefits.ttec.com for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI- Onsite
Title: Team Lead, Logistics & Fulfillment
Location: KS-Kansas City
Requisition ID: 03X07