Kansas Works Veterans Jobs

One-Stop Operations Manager (Webb Road)

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Job Description

Organization:

For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to provide opportunities for people with disabilities and barriers to employment seeking independent and productive lives. We are looking for a One-Stop Operations Manager to play a key role in furthering our mission in our Workforce Development area.

Summary/Objective:

Reporting to the Director of Workforce Development, the One-Stop Operations Manager will manage daily operations and activities for all One-Stop locations located within the local area. To plan, manage, and assess progress towards designated outcomes. To provide functional supervision to approved One-Stop staff. Ensure program co-enrollment, service integration, and continuous improvement are met to provide accessible and impactful resources to the community. To schedule, plan and facilitate on-site meetings for One-Stop partners, staff, committees, and boards. To review, develop, and implement processes and procedures that increase efficiency of the One-Stop system. To fulfill mission statement.

Skills and Knowledge:

• Two or more years of experience in a customer service role.

• At least one year of experience in a leadership and/or management role.

• Basic Understanding of one-stop operations.

• Experience working with multiple teams to drive strategic initiatives.

• Excellent verbal and written communication skills.

• Ability to collaborate with leadership teams, and strong organizational and scheduling skills.

• Highly skilled facilitator.

• Knowledge of training techniques.

• High level of computer literacy and ability. Proficient in Microsoft Office.

Education/Experience:

Bachelor’s degree in business or another related field required. Six sigma and/or lean training/certification preferred.

Must hold a valid driver’s license.

Essential Functions:

• Administer and oversee the Integrated Service Delivery Plan/Model.

• Ensure access to Job Seeker career, training, business, outreach and employment services.

• Provide staff development primarily co-located partners.

• Facilitate detailed cross training that provides in-depth program information.

• Ensure One Stop Centers are certified.

• Ensure access to data, information, and analysis for programs.

• Submit new access points to the Workforce Alliance for review and approval.

• Facilitate staff and partner meetings to include weekly Friday meetings and quarterly Friday meetings.

• Coordinate with core leadership initiatives and activities.

Benefits:

• Medical and Prescription Plan - available first of month following employment

• Paytient Medical Assistance Plan- available first of month following employment

• Dental Plan with Ortho Option- available first of month following employment

• Vision Care Plan- available first of month following employment

• Flexible Spending Accounts- available first of month following employment

• Group Life and AD&D- available first of month following employment

• 401(k) Plan available first of month following 90-days employment

• Vacation and Sick Leave - accrual begins first day of employment

• Paid Holidays

• Personal days

• Floating holiday

• Accident and critical illness

• Paid Volunteer Time Off - 8 hours per year

• Employee Assistance Program

• Employee Referral Bonus

• Tuition Reimbursement Program

• 20% discount at Goodwill Industries of Kansas stores

Job Location:

This position will work on site at:

3351 N. Webb Rd., Wichita, KS 67226

Department: Workforce Development

This is a non-management position

This is a full time position