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Cardinal Health Senior Analyst, Medical Pricing Implementations Support in Kansas

Finance Operations has a significant and direct impact on the customer experience and company financial performance by using sound judgement in decision making when operationalizing customer, manufacturer, and group purchasing contracts.

The Implementation Team within Medical Pricing Services is responsible for customer contract administration, as well as administering and reviewing pricing initiatives as deemed appropriate. This team is tasked with researching and problem-solving contract and eligibility issues while onboarding new Cardinal Health distribution customers and/or assist customers with Group Purchasing Organization (GPO) transitions and acting as a liaison with internal and external key stakeholders. Develops and manages customer relationships within pricing and contract implementation process.

This is a remote - work from home position.

Responsibilities

  • Professional intermediate individual contributor role
  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
  • Works on projects of moderate scope and complexity
  • Identifies possible solutions to a variety of technical problems and takes actions to resolve
  • Applies judgment within defined parameters
  • Receives general guidance; may receive more detailed instruction on new projects
  • Work reviewed for sound reasoning and accuracy
  • Manages case plans, resources, and commitments to the customer.

Qualifications

  • Bachelors degree preferred
  • 3 plus years of experience preferred
  • Excellent written and verbal communication skills
  • Customer facing experience highly preferred
  • Strong organizational skills
  • The ability to effectively communicate with leadership, stakeholders, and customers.
  • Computer proficiency in Microsoft Office products (Excel, Outlook, OneNote, PowerPoint, Word)
  • Customer service, problem solving, relationship building, and analytical skills required +

What is expected of you and others at this level

  • Professional intermediate individual contributor role
  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks and cases
  • Works on projects of moderate scope and complexity
  • Identifies possible solutions to a variety of technical problems and takes actions to resolve
  • Applies judgment within defined parameters
  • Receives general guidance; may receive more detailed instruction on new projects
  • Work reviewed for sound reasoning and accuracy
  • Monitors, tracks, and effectively communicates the progress of assigned projects with all stakeholders.
  • Works with management and peers to develop consistent methodologies based on best practices for efficiently implementing solutions
  • Will develop / contribute to the development of policies and procedures
  • Works on complex projects of large and small scope
  • Develops technical solutions to a wide range of difficult problems; solutions are innovative and consistent with organization objectives
  • Completes work independently; receives general guidance on new projects

Analytical Thinking

  • Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces
  • Identifies data requirements, often beyond the standard, and collects all relevant data needed to analyze a complex problem, situation, or issue
  • Applies hypotheses and an understanding of cause and effect when analyzing a complex process, situation, or issue or discerning data patterns
  • Identifies advancedimplications/conclusionsfrom the logical analysis of a complexsituation or issue

​ Customer Experience

  • Ensures that clients have a positive experience; commits to meet or exceed client expectations
  • Demonstrates a commitment to meeting service expectations or fulfilling service agreements; consistently
  • Displays honest empathy regarding customers' concerns and issues; determines customers' needs and expectations and responds accordingly
  • Adopts customers' perspectives in order to understand their expectations; makes decisions in accordance with customer perspectives and cultural sensitivities
  • Integrates knowledge of Cardinal Health's organizational structure into solutions development

Operational Excellence

  • Identifies opportunities to improve efficiency while providing flawless transactions and services; manages monetary assets and other resources to optimize cost-effectiveness
  • Recognizes unnecessary workflow steps and identifies synergies among processes to improve productivity
  • Maintains a strong focus on delivering high quality work; holds self to high quality standards

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

We are a team of nearly 48,000 mission-driven partners striving each day to advance healthcare and improve lives. We are Essential to care.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for health care facilities

We are a crucial link between the clinical and operational sides of care, working with more than 4,500 sourcing and manufacturing partners to deliver end-to-end solutions and data-driven insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With 50 years of experience, approximately 44,000 employees and operations in more than 30 countries, Cardinal Health seizes the opportunity to address healthcare’s most complicated challenges — now, and in the future.

On Thursday, Jan. 7, 2021, we celebrated the day our founder, Bob Walter, had the vision to start a business that became known as Cardinal Health.

One of the most important ways we celebrated was by giving back to the communities where we live and work. 2021 was a "Year of Service” for all Cardinal Health employees around the world.

View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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