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Medtronic Strategic Customer Engagement Consultant - Pain Therapies/Interventional Therapies (MN, TX, OK or KS) in Kansas

Strategic Customer Engagement Consultant - Pain Therapies/Interventional Therapies (MN, TX, OK or KS)


Minneapolis, Minnesota, United States

Requisition #:


Post Date:

Oct 26, 2021

Careers that Change Lives

As a Strategic Customer Engagement Consultant , you will be accountable for executing Pain Therapies and Interventional Therapies strategies within a specific sales region. You will provide strategic insights from the field to the Pain and Interventional Therapies Operating Unit, building key customer relationships. In this highly visible leadership role, you will engage with national/regional KOLs, faculty, and key customers, Neuromodulation sales leadership, Pain Therapies leadership, Interventional Therapies leadership and serve as the regional liaison between the field and businesses.

On the OU side, you will provide consultation on customer relationships to key functions like Clinical, RD, OU marketing, medical education, sales training, and conventions. You will inform OU strategy and be accountable for the field execution of those strategies. Additionally, you will serve as the catalyst to cultivate engagement opportunities in alignment with the OU and Pain Interventions field sales teams.

On the Field Side, you will work directly with geographically assigned regions and districts to ensure strong engagement, strategic planning, and marketing program implementation within the Pain Interventions therapies sales organization.

This role is focused on the Central region and the candidate should reside in Minnesota, Texas, Oklahoma or Kansas. Travel 50%.

A Day in the Life

Field/BU Alignment

  • You will be responsible for keeping assigned districts aligned with BU strategic customer engagement priorities

  • Manage and report out on district customer engagement metrics (i.e. MedEd, BU resources, corporate visits, dinners, etc.)

  • You will be asked to lead independent projects within your assigned region

  • Maintain regular communication with assigned districts (e.g. monthly calls, activity/KPI reports, and regular in-person meetings)

  • Develops and maintains relationships with health system customers to understand customer needs.

Support and Development

  • Provide leadership and engagement with the field during key field facing BU activities

  • Align with Regional Sales Directors and DMs to ensure competency and adherence of product messaging in assigned geography

  • In conjunction with field leadership and medical education, assess local training needs and support regional and local field training

  • Support national and regional society engagements

Must Have: Minimum Requirements

These minimum requirements must be evident on your resume:

  • Bachelors degree required

  • Requires a Bachelors degree and 10+ years of relevant experience working with physician customers, or Masters degree and 8+ years.

Nice to Have

  • Sales or clinical specialist experience in pain or interventional management device industry (or similar high touch sales process industry)

  • Management or cross-functional leadership experience

  • Experience in driving coordination to achieve objectives across a matrixed organization

  • Effective communication and presentation skills with experience presenting to c-suite level executives

  • Ability to analyze data and trends to inform a strategy, plan of action, or recommendation

  • Demonstrated project/program management experience

  • Budget management experience

  • Strong communication, negotiation, and conflict management skills required

  • Excellent verbal and written communication skills required

  • Proficient in MS office; specifically PowerPoint and Excel

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.