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Leavenworth County Human Service Specialist-Council on Aging #20-9-11 in LEAVENWORTH, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11294420 PERCENTAGE OF TIME & ACCOUNTABILITIES30% Provides information on senior issues, programs & benefits in the office, in the senior's homeand outreach sites in outlying communities.30% Aids in filling out a variety of forms to include SS, SSI, VA, Medicare, LIEP, Homestead, etc.25% Provides informational brochures regarding senior services and issues to the general public.Completes statistical data for Federal, State & local programs.10% Promotes senior services and issues related to aging with the general public.5% All other duties as assignedSCOPEResponsible to perform the duties of Information & Assistance Specialist. Serves as a Senior HealthInsurance Counselor of Kansas (SHICK) and be available for counseling. Responsible for monitoringthe monthly data mandated by the Kansas Department on Aging and Disability Services for themonthly, quarterly and annual reports. Helps in filling out forms for seniors and providesinformation as requested. Assists with the Leisure and Learning programs and provide outreach tosenior residents in the county.KNOWLEDGE AND SKILLS1. Knowledge of departmental policies and procedures.2. Knowledge of County Personnel rules.3. Ability to initiate, monitor and evaluate services for the client's benefit.4. Ability to provide information and assistance on a walk-in basis or by phone and in thesenior's residence.5. Ability to answer questions and complete applications and forms to assist seniors.6. Knowledge of senior programs outside of the agency.7. Knowledge of procedures in applying for various seniors' benefits.8. Ability to be a senior advocate.9. Ability to prepare monthly, quarterly and annual reports.10. Ability to learn new senior governmental policies and regulations that benefits seniors.11. Ability to establish and maintain effective working relationships with employees, officials & public.12. Ability to maintain department records and files.13. Skill in personal computer and operation of office equipment.14. Skill in greeting the public and satisfying their requests for information.15. Ability to analyze financial reports.16. Knowledge and ability to interpret Medicare & Medicaid.17. Ability to take advantage of educational training in the field of gerontology.18. Possession of a valid driver's license.19. Ability to pass a drug screening test prior to hire and KBI check.HUMAN RELATIONS1. Communicates with the Director regarding the welfare of seniors.2. Communicates with seniors the identifiable services.3. Communicates with outside agencies to assist seniors in using other senior programs.4. Refers clients to appropriate service agencies and to governmental entities.ILLUSTRATIVE TASKS1. Provides information and referral to clients to include answering questions, filling outapplications and forms, assist in finding housing, applying for benefits(SSI, SS, VA, etc),acting as an advocate in any capacity, referring and making appointments for legal aid,gathering information to use as reference material, doing assessments of client needsand explaining available services, following up with other agencies or client to ensure thatthey have received services and discussing problems with family members whenrequested.2. Compiles the monthly, quarterly and annual reports.3. Provides information through seminars, workshops and the client interview process.4. Reports any suspicion of abuse, neglect or exploitation of a senior.5. Certified as Senior Health Insurance Counselor.6. Maintains communication and rapport with other agencies and attends meetings and attendsappropriate meetings as a representative of the Council on Aging.7. Works with social service representatives to provide educational seminars and workshops onsubjects pertaining to senior programs and services.8. Liaison to Wyandotte/Leavenworth Legal Aid Service.9. Assists with Leisure and Learning events.10. Assists with the annual Summer Benefit for the Meals on Wheels program (evening event).11. All other duties as assigned.ENVIRONMENTAL DEMANDSMust be able to access seniors' homes and work in a variety of housing conditions.MINIMUM QUALIFICATIONS1. College graduate or High School graduate with 5 years' experience in working in an agingprogram.2. Possess and maintain a valid Kansas driver's license.3. Must be able to pass pre-employment drug test and KBI background check.ADA/PHYSICAL DEMANDSVision - Adequate to use personal computer, filing, completion of reports, forms and othercorrespondence.Hearing - Adequate for normal conversation with co-workers and the general public.Speech - Must be able to speak and understand the English language clearly to provide detailedinformation by telephone and in person.Standing - 15% of the time when performing filing tasks and when operating various officemachines and giving public presentations.Walking - 10%Sitting - 75% - when doing tasks on the computer and telephone.Lifting/Carrying - 10 poundsPushing/Pulling - some tasksClimbing/Balancing - Required on some tasksStooping/Kneeling - Required when retrieving files from