Job Information
Prime Healthcare Lead Patient Account Registrar - SJH Admitting in Leavenworth, Kansas
Overview
At Saint John Hospital, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint John Hospital is actively seeking new members to join its award-winning team!
In addition to acute care services, Saint John Hospital specializes in 24/7 emergency care, senior behavioral health, skilled nursing, ambulatory care, including outpatient surgical services, imaging services including 3D mammography, Diagnostic Imaging and Ultrasound, Rehabilitation Services including Physical, Occupational and Speech/Language Therapy and Audiology. Saint John is certified as an Advanced Disease-Specific Care for Acute Stroke Ready Hospital from The Joint Commission and the American Heart Association/American Stroke Association. Saint John is 5-star rated for Treatment of Sepsis (2018-2020) and Treatment of Heart Failure (2020) by Healthgrades. The hospital is a part of Prime Healthcare Services and affiliated with Providence Medical Center in Kansas City, Kan. To learn more, visitwww.saintjohnleavenworth.comor call 913-680-6000.
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Responsibilities
Saint John Hospital is looking for a Lead Patient Account Registrar (Lead PAR) n the Admitting Department to join our growing and dynamic staff!
The Lead Patient Account Registrar (Lead PAR) duties include, but are not limited to:
ensuring a smooth patient flow and quality registration
maximum Point of Service patient collections
outstanding customer service in his/her area of responsibility.
the Lead PAR coordinates break and lunch times to ensure coverage needs are met and applicable employees receive a lunch break
assists Supervisor in managing fluctuations in volume by requesting reinforcements if volumes are high and flexing staff if volume is low to meet productivity expectations
the Lead PAR is knowledgeable regarding all duties within the department - he/she leads and serves as a resource for other employees on policies/procedures
under the Supervisor's direction, he/she takes the lead in assuring compliance and completion of all daily duties within the department
the Lead PAR sets the example in exemplary customer service and overall conduct - he/she relates well to patients, visitors, physicians, other departments, management, employees in own department, etc.
Qualifications
Education and Work Experience
High School Diploma or equivalent, required
extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred
exceptional interpersonal & organizational skills
demonstrated leadership and management abilities
extremely high degree of attention to detail
good written and verbal communication skills
ability to prioritize
good analytical & problem solving skills
proficiency in Microsoft Word and Exce
ability to effectively manage multiple demands and function well under pressure
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FacilitySt. John's Hospital
LocationUS-KS-Leavenworth
ID2025-191302
CategoryAdmin
Position TypeFull Time
ShiftDays
Job TypeNon-Exempt