Job Information
Panasonic North America Computer/Laptop Repair Technician in Leawood, Kansas
Overview
Performs tasks associated with the testing, diagnosing, repair, and/or refurbishment of mobility products (Toughbooks & Toughpads). This includes disassembling (taking apart) and reassembling components after repairing or replacing parts.
Responsibilities
Company Overview:
As technology evolves at a resounding pace, so too do the needs of our customers and the communities they serve. Support in today’s market has transitioned from simple warranty support to complex end-to-end solutions. With comprehensive service and support offerings, our job is to keep your team well-equipped, productive, and connected. Our highly trained staff of technicians provide expertise ranging from hardware integration and warranty support to product customization and field-ready kitting. Our multilingual customer engagement specialists are on standby, ready to assist your team with advanced troubleshooting and diagnostics 24/7/365. We are committed to providing best-in-class service and solutions, ensuring successful outcomes and enhancing the customer’s experience.
Essential Job Functions :
Use computer-based systems to enter/record required data
Receive, verify, and stock inventory from various vendors
Fill, pick, and prepare part requests/orders for shipment
Perform assembly and upgrade services on laptops and tablets
Assist in maintaining accurate inventory records
Arrange for delivery or shipment of parts as required
Conduct periodic inventory audits and resolve discrepancies
Complete accurate defective part documentation
Miscellaneous daily tasks including clean-up activities
Perform hardware diagnostics as needed
Perform quality inspection of all completed processes
Requirements :
High school diploma or the equivalent
Basic understanding of computer components
Ability to work independently as well as in a team environment
High attention to detail
Must be able to read/interpret basic technical manuals
Ability to work in a fast-paced environment
Possess good organizational and decision-making skills
Positive, flexible and team-first attitude
Effective communication skills
Ability to learn new processes and procedures
Must be able to lift and / or move objects with a weight of 20 to 70 lbs
Experience in assembly, upgrade, and/or repair of electronics preferred
The hourly range of $15.00-17.00hr is just one component of Panasonic's Total Package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location.
Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety-sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.
Salary Range
15.50-17.00 REQ-146371