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Raytheon Technologies Customer Service Receiving Clerk_ $3,500 Sign On Bonus (On-Site) in Lenexa, Kansas

The Customer Service Receiving Clerk will report to the Customer Service Receiving/Shipping Manager and serve as the primary employee for order induction and unit handling to ensure timely and efficient receipt of all products. Performs duties related to overall Receiving Dock processes. Maintains knowledge of Collins Aerospace organization and products to provide the appropriate information and support to internal/external customers. Consistently documents customerservice needs to identify patterns and maintain quality.

​Primary Responsibilities:

  • Performs duties related to the Repair Station Receiving Dock.

  • Serves as customer interface on product documentation discrepancies and resolution.

  • Maintains knowledge of RTX organization and products to provide the appropriate information and support to customers.

  • Consistently documents customer service needs to identify patterns and maintain quality.

  • Performs Order Administration duties including, but not limited to:

  • Data Entry

  • Receipt/Induction creation

  • Customer Paperwork validation/resolution when edits are needed from the customer.

  • Works in a team environment, but also has the capacity to tackle tasks under minimal supervision after training is completed.

  • Highly adept in multi-tasking.

  • Working in a warehouse type environment where sitting/standing/walking is frequent.

  • Most items that will require handling weight between 5lbs-25lbs. Anything greater will only require lifting onto a cart or rack, no walking with those heavier items.

  • Ability to work overtime if the work deems necessary.

    Basic Qualifications:

  • HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience OR

  • In the absence of a HS diploma, GED or AA/AS degree, 6 years of relevant experience is required.

  • Must be authorized to work in the U.S. without sponsorship now or in the future. Collins Aerospace will not offer sponsorship for this position.

Preferred Qualifications:

  • Superior organizational skills

  • Some Knowledge of ITAR shipping compliance.

  • Some Knowledge of FAA/EASA requirements

  • Strong sense of urgency and ability to prioritize completion of tasks

  • Exceptional written and oral communication skills

  • Shows initiative and is driven to succeed.

  • Highly proficient in MS Office 365 products (Word, OneNote, Teams, Access, Excel, PowerPoint, Project, etc.)

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance

  • Three weeks of vacation for newly hired employees

  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

  • Tuition reimbursement program

  • Student Loan Repayment Program

  • Life insurance and disability coverage

  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

  • Birth, adoption, parental leave benefits

  • Ovia Health, fertility, and family planning

  • Adoption Assistance

  • Autism Benefit

  • Employee Assistance Plan, including up to 10 free counseling sessions

  • Healthy You Incentives, wellness rewards program

  • Doctor on Demand, virtual doctor visits

  • Bright Horizons, child and elder care services

  • Teladoc Medical Experts, second opinion program

  •  And more! 

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

  • Background check and drug screen required (every external new hire in the U.S.)

  • Drug Screen only performed on re-hires who have been gone for more than 1 year

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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