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Robert Half Customer Service Representative in Lenexa, Kansas

Description

Opportunities for a Customer Service Representative!

Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This short-term contract / temporary to hire Customer Service Representative position in Lenexa, Kansas could be perfect for you!

What you get to do every single day

  • Receive and send written business correspondence

  • Provide accurate, friendly customer service in a timely fashion

  • Manage and place incoming telephone calls

  • May support business development and client referral goals by actively cross-selling and referring customers

    Requirements - Excellent customer service and office administrative skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Enthusiastic attitude and an engaging businesslike approach

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Excellent written, verbal and social communication skills

  • Command of Call Center Customer Service

  • Comprehensive knowledge of consumer collections

  • Experience with Microsoft Office required

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Ability to navigate multiple computer systems and applications

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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