Job Information
Concentrix Senior DevOps Engineer in Lenexa, Kansas
Job Title:
Senior DevOps Engineer
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
We are seeking a highly skilled and motivated Sr DevOps Engineer. The ideal candidate will have strong problem-solving abilities, proficiency in Infrastructure as Code (IaC) using Terraform and Ansible, experience in automating GitLab pipelines, experienced in platform Engineering, experience on building scalable platforms from scratch. This role requires a deep understanding of IaC code automation, infrastructure, advance level Linux Troubleshooting skills, Kubernetes hands on experience, networking, AWS and Azure cloud services, development skills on automation with shell & python.
Key Responsibilities:
• Demonstrates a high level of ownership and accountability, taking initiative in driving projects to completion and proactively addressing challenges with minimal supervision.
• Design, Develop, and Implement IaC: Create and maintain Infrastructure as Code using Terraform and Ansible to ensure efficient and reliable deployment of resources.
• Platform Engineering: Hands on experiences on build platforms from scratch and building operational excellence.
Pipeline Automation: Develop and manage GitLab CI/CD pipelines to automate the build, test, and deployment processes, ensuring high-quality software delivery.
• Cloud Management: Architect, deploy, and manage scalable, secure, and highly available infrastructure on AWS, Azure or on-prem BareMetal/VMs
• Scripting and Automation: Write and maintain shell and Python scripts to automate routine tasks, improve system efficiency, and support operational processes.
• Compliance Assurance: Ensure that infrastructure and deployments comply with industry standards and regulations, implementing necessary controls and documentation to maintain compliance
• Collaboration and Support: Work closely with development, QA, and operations teams to troubleshoot issues, optimize performance, and ensure seamless integration and deployment.
• Monitoring and Optimization: Implement and maintain monitoring solutions to ensure system health and performance and proactively address potential issues.
• Documentation and Best Practices: Document processes, configurations, and procedures, and promote best practices in infrastructure and deployment management.
• BCP / DR: Business continuity and DR plan for platform contingency
Continuous Improvement: Stay updated with industry trends, tools, and technologies to continuously improve the DevOps practices and infrastructure.
Required Skills and Qualifications:
• Problem-Solving Skills: Strong analytical and problem-solving skills to identify, diagnose, and resolve technical issues efficiently.
• IaC Proficiency: Hands-on experience with Infrastructure as Code tools such as Terraform and Ansible and terraform
• Experience with observability tools such as Grafana, Prometheus, Loki, and Alertmanager for monitoring, logging, and alerting in cloud-native environments.
• Strong understanding of setting up and managing monitoring stacks using Prometheus for metrics collection, Grafana for visualization, Loki for centralized logging, and Alertmanager for alerting and notification management.
• CI/CD and GitOps Expertise: Extensive experience with GitLab CI/CD pipeline automation.
• Scripting Languages: Proficiency in shell scripting and Python for automation and system management tasks.
• Self-Motivated and Collaborative: Highly self-motivated with a strong collaborative mindset to work effectively in a team-oriented environment.
• Communication Skills: Excellent verbal and written communication skills to articulate technical concepts and solutions clearly.
• Experience with observability tools such as Grafana, Prometheus, Loki, and Alertmanager for monitoring, logging, and alerting in cloud-native environments.
• Strong understanding of setting up and managing monitoring stacks using Prometheus for metrics collection, Grafana for visualization, Loki for centralized logging, and Alertmanager for alerting and notification management
• Hands-on experience in managing and deploying applications on OpenShiftand Kubernetes clusters, ensuring seamless orchestration, scaling, and monitoring of containerized applications.
• Hands-on experience with integrating Azure Entra IDP (Identity Provider)for user authentication, single sign-on (SSO), and identity management across cloud and on-premises applications.
Good to have:
• Secrets Management
• Enabling the customers / partners with tactical solutions and strategic thinking
• Technical thought leader
• Infra Support and Customer support
• Security left thought process
• Linux Administration
#LI-Hybrid
#ConcentrixCatalyst
Location:
USA Lenexa 14121 West 95th St., Santa Fe 95 Business Park
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)
To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .
If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .