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At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day

• 401(k), eligibility after one year of service

• Employee stock purchase plan

• Tuition reimbursement

JOB SUMMARY

The ADC Site Manager leads the Area Distribution Center operations activities, including warehousing, distribution, transportation, customer quality, repairing rental equipment, oxygen filling, and product inventory accuracy, in a manner consistent with achieving the Supply Chain team’s strategic goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

ADC Operations

• Directs all Distribution and Delivery Operations activities and teammates in the Area Distribution Center (ADC).

• Leads the achievement of ADC in key performance indicators related to safety, quality, productivity, employee retention, and financial metrics.

• Lead Lean Daily Management and multi-tier cross-function huddles.

• Enforces ADC adherence to company-developed SOPs / Work instructions for functions. Owns policies and procedures, follows review and update schedule.

• Responsible to ensure the dedicated carrier achieves on time and in full delivery and address issues/close gaps.

• Responsible for liaising with all suppliers, vendors and partners.

• Responsible for conducting/overseeing regulatory visits in addition to training the team on ad-hoc compliance visits by regulatory agencies and proper reporting.

• Manage facility maintenance and upkeep, working directly with real estate and other maintenance groups, as needed.

• Manage environmental strategies and responsibilities.

• Create and develop organizational short- and long-term sustainability strategies.

• Coordinate and implement emergency response plans, teams, and crisis management.

ADC Finances

• Responsible for ADC cost center budgets, Financial profit and loss outcomes, transportation spend, and Inventory value and variances (gains and losses).

• Reviews and approves appropriate ADC expenses from Supervisors.

• Responsible for capex spend and makes capital recommendations where applicable.

• Monitors and controls costs and headcounts, optimizing resource utilization.

Team Management

• Supervise and support all operational team(s), ensuring the health and safety of all teammates.

• Responsible for hiring, coaching, performance appraisal, and disciplining subordinate staff.

• Foster a culture according to IDEAL Values, teamwork, and continuous improvement.

• Oversees ADC functions’ succession planning, identifying, attracting, developing, coaching, and retaining talent.

• Provide proactive feedback to Warehouse/Transfill and Repair supervisors, initiating management coaching, supervisory performance feedback, teammate performance feedback, and corrective actions where needed.

• Champions the Leadership Accountabilities, Skills Matrix, and Supply Chain Operating System (Employee of Choice, Lean Assessment, and Lean initiatives).

• Ensure training of all teammates. (i.e. Following proper protocols according to manufacturer guidelines, standard operating procedures (SOPs), and conduct training sessions to enhance team skills in diagnostics, repairs, distribution, warehousing best practices, transportation, and safety procedures.)

• Ensures that all Human Resources, Regulatory, Joint Commission, FDA, and Legal training is completed on time and that all internal and external policies are understood and adhered to.

Customer Satisfaction & Communication

• Manage all customer service for the ADC, addressing issues related to service quality, product quality, pick, pack, shipping requirements, and deliveries.

• Coordinate with the Branch operations team, Branch Leadership and Supply Chain partners as necessary.

• Works with Distribution leadership to develop and execute initiatives to improve systems, processes, metrics that drive financial performance and strategic goals.

Process & Continuous Improvement:

• Optimize efficiency, identify and implement process improvements to streamline operations, reduce waste, and adopt best practices.

• Lead and facilitate Lean activities, such as Gemba walks, 5S, waste identification, root cause analysis, visual management, process improvement, etc. Share best practices with peers and teammates within the facility and support continuous improvement.

• Monitors and reports on the performance of ADC functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.

• Conduct Kaizen events.

Safety & Maintenance:

• Leads the safety program and safety committee functions, including weekly and monthly safety checks, safety audits, and promotes a safe and healthy work environment throughout the facility

• Enforce workplace safety procedures, polices, protocols, and quality measures.

• Responsible for facility and equipment maintenance. Ensure all filling equipment, repair equipment, storage tanks, racking, material handling equipment, tools and safety systems are well-maintained and properly used.

• Investigate safety incidents, injury, property damage, equipment failures and implement corrective actions timely.

Inventory Management:

• Responsible for tracking inventory movement, including timely ordering and receiving, track and monitor inventory levels, and ensure proper accounting, safe handling, accurate storage and distribution of repair materials.

• Manage purchase orders, ensuring timely procurement of goods.

• Maintain safe, clean, and organized storage areas by ensuring proper labeling, categorization, and placement of inventory

• Responsible for implementing and adopting practices for accurate inventory by performing regular stock checks, audits, reconciliations, while following regular Cycle Count, PI timelines, and processes.

• Identify and report discrepancies, losses, or damaged goods.

• Implement security measures to prevent theft, damage, or loss of inventory.

• Maintain documentation for audits and compliance reviews.

MINIMUM REQUIRED QUALIFICATIONS

Education and Experience

• Bachelor’s Degree (Preferred but not always required)

• 5+ years in warehouse, logistics, or supply chain management

• Previous management or supervisory experience in a warehouse or distribution center

• Experience with inventory management systems (WMS), SAP software, and safety compliance

• Strong understanding of shipping/receiving, order fulfillment, and logistics coordination

Certificates, Licenses, Registrations or Professional Designations (Optional but Beneficial)

• Knowledge of safety and compliance regulations (OSHA, DOT, FDA, and CHAD)

• Certified in Logistics, Transportation, and Distribution (CLTD) - APICS

• Lean or Six Sigma or equivalent program

SKILLS, KNOWLEDGE AND ABILITIES

• Build Connections: Problem-solve and influence across teams, project a one-company mindset, connect others to Purpose and Company Goals

• Embrace Change: Inspire a growth mindset and leverage change as a catalyst for growing the company.

• Grow Self and Others: Enable and empower growth in yourself and others.

• Be an Inclusive Leader: Respect and value differences to create an environment for teammates to reach their greatest potential.

• Deliver Results Today, prepare for the Future: Take ownership, acting with speed and agility to drive results today while staying focused and preparing for evolving market needs and opportunities.

• Customer/Patient-Focused: Invest time and energy to understand the customer’s/patients’ objectives, then tie all activities directly to the achievement of those objectives.

• Effective Communicator: Writes and speaks clearly, concisely, and transparently with business teammates.

• Strong Leadership: Passion and energy for health and well-being is deeply founded in the desire to help others and to be a positive and inspiring role model. Team management skills with proven experience in operations. Requires minimal supervision, thrives as a self-starter who proactively senses and responds to problems and opportunities.

• Proficiency in software skills (i.e., Microsoft Office Suite, computer programs/applications, developing and interpreting spreadsheets, and inventory software.)

• Intermediate level mathematical proficiency

Language Skills

• English (reading, writing, verbal)

PHYSICAL DEMANDS

Work Environment: The role may require occasional evening or weekend shifts. This role is 100% onsite required. No remote or hybrid work option.

Physical Demands: This is an active position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also requires occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. This position also may require the occasional lifting of equipment up to 50 lbs.

OTHER INFORMATION

The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform essential functions.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.

Life at O&M

When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.