Job Information
TEKsystems Switchboard Operator in Lenexa, Kansas
Description:
Courteously and efficiently answers all incoming calls and connects callers with the correct extension
Takes and relays messages in an accurate and timely manner
Responds to emergency and urgent calls from patients in a timely manner
Directs callers immediately to clinical staff as necessary
Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party
Provides a pleasant and helpful phone contact for callers.
Location
- Leawood, KS
Pay
- $18 to $19.50hr
Top Skills Details:
Healthcare,
Medical front desk
Patient representative
Scheduling
Additional Skills & Qualifications:
MUST
- Experience: Must have 1-5 years of relevant customer service experience in a Medical Office.
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.