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Synchrony VP, Digital Workforce Initiatives in MERRIAM, Kansas

Job Description:

Role Summary/Purpose:

The VP, Digital Workforce Initiatives will lead digital transformation efforts for Synchrony focused on collaboration technologies and capabilities and enabling best in class experience with client technology for Synchrony to best meet its strategic business objectives. The VP, Digital Workforce Initiatives will also help Synchrony capitalize on this rapidly changing technology environment by working with the Employee Experience and Innovation teams to explore, evaluate and deploy best in class collaboration capabilities aligning to Synchrony’s culture of innovation.

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

Essential Responsibilities:

  • Work alongside multiple departments including operations, business development and information technologies to streamline Collaboration efforts driving transformation across environment.

  • Lead Implementation of large scale Digital Transformations impacting 10,000 plus employee populations focused on digital collaboration.

  • Working with Employee Experience, Digital Experience Deliver leadership and business teams and product owners to prioritize, develop and deliver collaboration technology programs.

  • Create guidelines and comprehensive communication approach for collaboration programs ensuring alignment to overall Employee Experience strategy.

  • Provide leadership to ensure adherence with all external and internal Compliance and Regulatory requirements; including a collaboration governance framework around customer and client data.

  • Lead transformation of Endpoint Management aligning to a vision of best in class with a focus on Employee Experience.

  • Develop and maintain excellent working relationship with all internal and external key stakeholders.

  • Perform other duties and/or special projects as assigned


  • Bachelor’s degree Computer Science advanced education in decision sciences/mathematics or related is strongly preferred

  • Minimum 10 years’ experience in software development preferably for Financial Services or FinTech

  • Minimum 5 years’ experience in deploying Collaboration capabilities in an enterprise technology environment, preferably for Financial Services.

  • Experience at expert level in Change Acceleration Process experience.

  • Experience at expert level in agile software development.

Desired Characteristics:

  • Business acumen in financial services, retail banking and credit card processing is highly desirable

  • Skills in concept visualization, communication to both technical and general audience

  • Strong executive presence and communications skills.

  • Excellent change management and business process transformation skills.

  • Experience influencing internal and external decision-makers.

  • Demonstrated success leading a team with proven track record of delivering results.

  • Excellent people leadership skills and a proven track record of developing high potential talent.

  • Self-starter, high level of motivation and ability to work well independently as well as motivate and energize teams.

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you’ll find community to connect with and opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 100,000.00 - 200,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 13

Job Family Group:

Information Technology