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Garmin Business Analyst- (Web API) in Olathe, Kansas

We’re seeking an technical Product Owner/Business Analyst for our IT team in Olathe, KS to partner with Garmin Product managers in developing user stories, scenarios and business and workflow analysis. In this role, you’ll critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to general understanding, and distinguish user request from underlying true needs. You will also be responsible to proactively communicate and collaborate with development and QA team to ensure use case and test case documentation is complete, collaborate with developers, UX team, and product manager to establish the technical vision and analyze tradeoffs between usability and performance needs, and act as Subject Matter Expert for the application/technology solution and related business processes.

The primary focus of this position will be working alongside key business owners to identify and cultivate enhancement strategies and opportunities with the management and display of our product information across various channels.

Essential Functions:

  • Manage development and documentation of user stories and acceptance criteria from multiple global Garmin Product Managers

  • Identify interdependencies between projects and overall business strategies and facilitate aligning them to benefit Garmin

  • Actively encourage collaboration and professionalism in a team environment with other Garmin associates to achieve goals

  • Collaborate directly with co-located and remote development team members and business clients

  • Collaborate with QA team to define test cases and assist with testing efforts

  • Manage acceptance testing by end users to ensure appropriate standards are met and successful deployment validation is completed

  • Actively and constructively contribute to high pressure situations

  • Manage reconciliation and drive consensus regarding business tactical and strategic direction

  • Demonstrate quality and effectiveness in documenting work in organized manner in accordance with Garmin and IT standards

  • Actively implement continuous improvement on an enterprise level for business processes and IT business analysis processes

  • Seen as the go-to subject matter expert for application/technology solution and related business processes within the enterprise

  • Demonstrate responsibility for ongoing personal development, professional growth and continuing education

  • Understands business impacts of issues and how they relate to IT owned solutions

  • Provides reliable solutions to a wide range of difficult problems including evaluation of new technologies to improve existing functions

  • Consistently looks at the opportunity in all change

Required Qualifications:

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Bachelor of Science Degree in Computer Science, Information Technology, Management Information Systems, Business or another relevant field AND a minimum of 2 years relevant experience OR a Master of Science Degree in one of the fields noted above AND a minimum of 1 years relevant experience OR combination of years of experience. Other requirements include:

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Must have significant experience with Web API's (90% of the teams work involves API's) and using validating/testing tools such as Postman or Swagger

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Must have experience prioritizing the backlog and solid experience with writing user stories

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Must have expereince performing discovery and research on new projects/initiatives, working with stakeholders in justifying the project and then thikning further down the road ensuring you are staying a step ahead of the business needs

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Must have experience with migation plans

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Must have experience communication with stakeholders

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Must have expereince with Product Ownership funcation

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Must have solid expereince with Agile/Scrum

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Must have experience with post deployment support

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Must have experience with general troubleshooting support

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Ability to bridge the gap between technical and non-technical teams

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Experience working with at least 3 projects at one time

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Demonstrates mastery of business analysis principles and methodologies and ability to apply and adapt them into requirements which meet business needs

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Demonstrated facilitation and leadership expertise

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Must demonstrate superior analytical skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

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Understanding the importance of change and consistently viewing change as opportunity

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Demonstrates a proficient, in-depth understanding of internet technologies

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Demonstrated strong and effective verbal, written, and interpersonal communication skills in a cross-functional setting with business partners

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Demonstrates ability to work independently with a high degree of competency

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Desirable Qualifications:

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Global experience (Garmin supports 60 countries)

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Familiarity with Product Development Lifecycle

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Ideally have experience working with Product Information Management

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Ideally have an understanding of device registration, de-registration, subscriptions and various workflows associated with device

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Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

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