Kansas Works Veterans Jobs

Kansas Works Logo

Job Information

DH Pace Company Inc Customer Service Representative-Early morning shift! Tuesday in Olathe, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11293438

?

n

DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Service Representative?to join our National Accounts Facilities team in Olathe, KS. We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions.

n

Position overview:

n


+ Triage incoming calls from customers that require service/sales. Work with the customer to understand their need and schedule the appropriate service.

n

+ Promote all products, services, and quote accurate pricing when appropriate

n

+ Gather information from the customer to ensure accuracy for our technicians.

n

+ Enter detailed information in the service ticket that allows the dispatcher to match the best qualified technician to the customer's need

n

+ Represent the company in a professional manner with good customer service and verbal communication skills

n

+ Maintain and promote a positive attitude toward customers regardless of the circumstances

n

+ Other responsibilities as assigned

n


?

n

This is an excellent?entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions!

n

?

n

Qualifications:

n


+ High school diploma or GED required

n

+ Two (2) years of customer service experience, or administrative work preferred

n

+ Must be able to work independently with little supervision

n

+ Must be able to work in a fast-paced environment, with the ability to re-prioritize tasks

n

+ Excellent verbal and written communication skills

n

+ Must be proficient with technical applications, including Microsoft Office Suites

n


Why DH Pace?

n

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 50 locations in?24 states.?The company is privately-held and family operated for over 90 years, with sales in 2019 at $600M; up from $548M in 2018.

n

Our comprehensive benefits package includes:

n


+ Competitive base pay

n

+ Medical, dental, and vision options

n

+ 401k retirement plan + match

n

+ Paid time off plan

n

+ And more!

n


?

n

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

n

?

n

?

Equal Opportunity Employer?minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

DirectEmployers