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Olathe Medical Center Director, Continuum of Care in Olathe, Kansas

We are looking for dedicated and caring professionals to join our team! Olathe Health is a non-profit health system located in the Kansas City metropolitan area that operates: -Olathe Medical Center, a 300-bed general acute care facility which is recognized for its wide range of specialty care, cutting-edge technology and a dedicated medical staff with an excellent reputation, -Miami County Medical Center, a 39-bed general acute care facility which is nationally recognized for Patient Satisfaction, and provides quality care in numerous sub-specialties, and -Olathe Health Physicians, which includes freestanding primary and specialty clinics that focus on quality, patient-centered care. We're currently looking for a Director, Continuum of Care professional to join our Home Healthcare/Hospice and Population Health team.

Position Summary: The Director, Continuum of Care is responsible for the operational leadership and direction of Home Hospice, Hospice House, and Home Healthcare departments. In this role, the Director is responsible for performance planning and improvement, clinical quality, fiscal responsibility to meet organizational goals; patient, customer and employee satisfaction. The Director is responsible for these departments’ compliance with regulatory standards, including The Joint Commission and State Survey compliance. The Director is also responsible for maintaining their own clinical skills and knowledge as needed to assist staff with patient care when required. The Director is responsible for leading the organization-wide continuum care management and Population Health initiatives from a strategic and operation perspective, including Home Healthcare and Hospice services, primary care, community-based services, and the Medical Home program. This position identifies the care coordination gaps, develops strategies to be implemented to close such gaps, and works collaboratively with systems partners to meet these goals. Develops and nurtures payer relationships, explores and expands relationships within the service area/community. Ensures compliance with all program requirements in their oversight. The Director is responsible for overseeing the value based program monitoring and reporting. Works directly with the team and leadership to identify program metrics, report requirements, and identify process flow and data sources to ensure compliance. The Director must provide an overall professional image and role model as they represent Home Health and Population Health to associates, patients, and the community.

Position Responsibility Summary:

  • Plans overall development and administration of the Home Health Agency as set forth in the Home Health and Hospice Medicare Conditions of Participation and/or applicable state regulations. Functions under the direction of the Chief Nursing Officer, the Professional Advisory Council and the Board of Directors. Develops and evaluates Home Health, Hospice and Population Health Policies and Procedures. Maintains required records and reports.

  • For Home Health and Hospice - Establishes agency-specific standards, goals and objectives. Assures strategic planning for quality and efficient home-based healthcare. Collaborates with organizational and department Performance Improvement staff to develop standards and methods of measurement of Agencies activity. Ultimately responsible for The Joint Commission accreditation and State Survey compliance. Coordinates the annual program evaluation.

  • Oversees Population Health program for health system.

  • Collaborate with executive leadership on strategies and opportunities to expand or improve services with new or current partners.

  • Understands, develops, assesses and utilizes metrics, data and reports in an effective manner to achieve outcomes. Utilizes critical thinking to solve patient, provider and operating issues as they arise.

  • Oversees Medical Home program; responsible to ensure collaboration across the system, and with partners in the community; ensures compliance with program requirements, and responsible to collect and report metrics related to the program.

  • Creates and cultivates relationships with providers and operational leaders within the system, as well as within the community.

  • Ensure that strategies are operationalized and implemented which lead to improvements in care coordination, improving preventative and ongoing care for patients.

  • Provide leadership in developing, planning, organizing, implementing continuum of care initiatives and plans while meeting goals for quality and patient satisfaction.

  • Facilitates care transformation to focus on patient centric care models with patient outcomes at the forefront of the measurement system.

  • Monitors and evaluates governmental programs, such as ACO, MSSP, Bundles. Ensures the health system is positioned to maximize opportunities, and advocates for similar opportunities within the commercial payer market.

  • Evaluates risk bearing opportunities as they become available, ensuring cohesiveness with strategic plan and population health initiatives.

  • Handles Client and customer complaints not resolved at Supervisor/Manager level.

  • Coordinates and integrates the total Agency activities through regular meetings and conferences with department supervisors.

  • Oversees hiring process; performs staff evaluations/development and manages coaching, performance and associate relations concerns, including disciplinary action when necessary.

  • Demonstrates the ability to bring about strategic change to meet organizational goals. Demonstrates the ability to implement an organizational vision in a continuously changing environment.

  • Leads people towards meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

  • Effectively meets organizational goals and customer expectations. Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

Position Requirements: Education: 4 Year/Bachelors Degree - BSN required

Experience: More than 5 Years - Relevant Healthcare experience required Other - 5-10 years experience; negotiation and analysis of Managed Care contracts preferred

Skills: Analytical, Ability to Multi Task and Prioritize, Management Experience Microsoft Office, Organizational, Verbal Communication and written communication, Budgetary & Fiscal Mgmt required

License, Registration and/or Certification: Active Registered Nurse (RN) licensure in accordance with the Kansas Nurse Licensure Compact Upon Hire

EEO Employer M/F/Disabled/Vet

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