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Garmin International Technical Support Specialist in Olathe, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11303747

We're seeking a?Technical Support Specialist?at our world headquarters in Olathe, KS.

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In this role, you'll provide first level of support to end users and acts as a liaison between advanced support and end users including:

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+ Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors, Printers, etc)

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+ Assist in person or remotely in the resolution of support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction

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+ Maintain printing systems and assist with network printer system maintenance

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+ Research, resolve, and respond to questions received via telephone calls, e-mail, walk-ups, and callbacks in a timely manner, in accordance with current procedures

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+ Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers

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+ Monitor conference room performance and maintenance schedule

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Equal Opportunity Employer?minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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