Job Information
AIG Travel Insurance Customer Care Professional in Olathe, Kansas
About Us
AIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide. We offer competitive salaries, great benefit packages, and generous paid time off.
Job Details
No outbound or cold calling, all inbound call handling
Full Time including rotating weekends
Various shifts available including a shift differential of a 10% increase for hours after 4pm
Starting salary based on experience
Job Description
The World Service Center handles in-coming calls from travelers and travel advisors interested in learning about our products that may result in an insurance quote or policy sale. Our professional staff utilizes a consultative sales approach to learn about the traveler’s needs and recommend an appropriate product to protect against risks associated with their upcoming travel. The sales representative will educate customers on what travel insurance is along with the benefits and coverages of the products designed to support the client’s unique travel plans.
Job RequirementsKey qualities that we are seeking include:
A record of providing outstanding customer service (1+ years preferred)
Excellent verbal and written communication skills
Must be able to meet state and/or provincial licensing requirements to sell insurance
Proven experience in sales is beneficial
Ability to respond to high end clientele with professionalism
High School Diploma or equivalent required
Benefits – What AIG has to offer
Affordable health, dental, and vision insurance plans based on your individual or family needs
Generous Paid Time Off, Nine paid holidays, and Paid Volunteer Time Off
401k with an employer match available upon hire
A fun, friendly work environment at a company that gives back to the community
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its’ policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.
In order to work from or visit an AIG office, and in accordance with the terms and conditions of AIG’s COVID-19 vaccination policy, individuals hired into this position will be required to attest that they have been fully vaccinated and agree to have their vaccination status and proof of vaccination confidentially stored by AIG. Exemptions may be considered on a case-by-case basis in accordance with applicable law.
Functional Area:
OP - Operations
Estimated Travel Percentage (%):
Relocation Provided:
Travel Guard Group, Inc.