Job Information
Robert Half Claims Assistant in Overland Park, Kansas
Description We are in search of a Claims Assistant based in Overland Park, Kansas. This position involves handling and maintaining Auto General Liability claims and conducting investigations and settlements under the guidance of a Claims Team Leader. This role is a contract to hire employment opportunity in the insurance industry.
Responsibilities:
• Manage and maintain Auto General Liability claims and conduct file reviews.
• Investigate and settle claims in accordance with best practices guidelines.
• Review claim and policy information to provide a foundation for investigation.
• Contact and interview relevant parties, including insureds, claimants, witnesses, physicians, attorneys, and police officers, to secure necessary claim information.
• Evaluate facts gathered during the investigation to determine the liability of the insured and the company's obligation under the policy contract.
• Prepare reports on investigations, settlements, denials of claims, and individual evaluations of involved parties.
• Recommend reserve changes to the Team Leader and set reserves within authority limits.
• Review the progress and status of claims with the Team Leader and discuss problems and potential solutions.
• Assist the Team Leader in developing methods and improvements for handling claims.
• Settle claims promptly and equitably and issue company drafts in payments for claims.
• Communicate claim denials to claimants, insureds, customers, or attorneys when applicable. Requirements • Demonstrated proficiency in customer service and communication
• Experience in policy administration and payment processing
• Proven ability to supervise and train team members
• Expertise in claim administration and negotiation
• Familiarity with property appraisals and settlements
• Understanding of liability and release processes
• Proficiency in handling denials and dealing with witnesses
• Knowledge of account management and best practices
• Strong interpersonal skills
• Ability to prepare reports and work onsite when required
• Proficiency in using FACTS software
• Knowledge of principles, methods, and progress tracking in claim processing
• Experience in handling about time tasks.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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