Valvoline Customer Service Advisor - Full Time- Quivera Rd in Overland Park, Kansas
Geared for the Driven
Safety is always top of mind for Valvoline Instant Oil Change SM (VIOC), and we want you to know that we are working hard to protect our team members and our guests with our stay-in-your-car oil change process plus newly added safety measures in line with CDC guidelines. We are proud to provide essential services to our communities.
Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.
What you’ll do
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident and exceptional under the hood and communicating with our guests.
Deliver a positive first impression to each guest with a warm, friendly greeting
Present oil change options and additional services based on manufacturer recommendations
Build trust and win repeat, loyal customers
Evaluate customers' needs, working quickly and efficiently
Provide hands-on assistance under the hood as needed
Master products, services, and company knowledge
How you’ll succeed
Have effective interpersonal, oral communication skills
You enjoy interacting with people face-to-face
You are friendly and ready to work as part of a customer-focused team
Have an eagerness to learn and grow
You can occasionally lift up to 50 pounds
Have full mobility and the ability to work with your hands above your head
Can stand for extended periods of time and climb stairs
Competitive pay & flexible work schedule
We promote from within – a commitment we are passionate about
No late evenings
Tuition assistance program*
Paid time off and holidays*
Medical, dental, vision, and 401(k) savings plans*
*Terms and conditions apply and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.