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YRC Freight IT Infrastructure Internship Summer 2023 in Overland Park, Kansas

JOB SUMMARY

As an intern on the Infrastructure team at Yellow, you will work alongside seasoned IT professionals that will guide and support you in your internship. Our interns will gain experience in information security, server and end user hardware, voice/data networking and cloud computing while also gaining experience in the corporate business environment.

Projects within the Infrastructure team include, but are not limited to:

  • Information Security

  • Support the IT team in preparing simple to moderate platform engineering assignments

  • Support the IT team in maintaining hardware, software, and other cloud or on-premise environments

  • Troubleshoot to resolve infrastructure, network, and site/software related issues

  • Lend IT support in areas such as backups, monitoring, networking and server

  • Assists in the development of operational procedure and SLA documentation

  • Completes root-cause analysis based upon applicable trends and events

  • Verifies the proper execution of documented IT procedures

  • Lend support toward continuous process improvement/delivery of value via Enterprise Service Management

  • Collaborate with infrastructure engineers to implement solutions, resolve problems and perform technical reviews

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Attend team meetings and overviews to gain insight on company developments and structure.

  2. Develop a deeper knowledge on troubleshooting network issues or other infrastructure issues.

  3. Test and implement technology configuration.

  4. Maintenance and monitoring of technical platforms and applications.

  5. Assist in report preparation and analysis.

  6. Participate on group projects.

COMPETENCIES

  1. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

  2. Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.

  3. Collaborating - Working cooperatively with others to help a team or work group achieve its goals.

  4. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.

  5. Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

  6. Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

  7. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

MINIMUM REQUIREMENTS

  1. Grade point average 2.75 or better.

  2. Able to apply company policies and procedures to resolve routine issues.

  3. Able to follow standard instructions, practices, and procedures in analyzing situations or data.

  4. Self-starter with the ability to work independently as well as in a team environment.

  5. Demonstrated strong interpersonal communication skills.

  6. Effective oral, written and interpersonal skills.

  7. Currently enrolled and pursuing undergraduate (at least third year student) or graduate degree in Management Information Systems, Computer Science or like discipline.

PREFERRED QUALIFICATIONS

  1. 2 years of course work in computer science, information systems etc.

WORKING CONDITIONS

This job operates in a professional in our office environment and remote work setting via Microsoft Teams. Routinely uses standard office equipment such as computers and phones.

PHYSICAL DEMANDS

The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

Yellow Corporation, along with all subsidiary companies, is an Equal Opportunity/Affirmative Action Employer

Requisition ID : 1986

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